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MatterCon 2020 highlights the power of a remote community

As a remote-first company, we bring employees and members of our community together once a year at our offsite event, which is called MatterCon. MatterCon isn’t your run-of-the-mill conference—it’s more of a meeting of the minds where we’re encouraged to get to know the people we work with, share ideas with each other, and create together.

What is conversational business?

Messaging helps people foster strong relationships with their family and friends. Now messaging platforms are open for business. Conversational business comprises the different ways messaging channels can be used in support, marketing, sales, and beyond. Customers, shoppers, prospects and leads want to communicate with businesses with the same ease and convenience that they experience when talking to their friends and family.

How to Effectively Manage Information During the Time of a Crisis

We all know that knowledge is power. Having a colleague around, whose shoulder we could tap on and ask for help, is also something that is very powerful. However, the whole tap on the shoulder for help option hasn’t been available since most of us shifted to a work-from-home setup – the best alternative we have is reaching out to a teammate on our internal collaboration tools.

5+5 Remote Collaboration Software and Tips to use during COVID-19

With the COVID-19 pandemic, work from home has become a norm and remote collaboration software has become more important than ever. In fact, due to the coronavirus outbreak, a vast number of employees are working from home for the first time - which can be daunting for the unversed. And it can be even more complicated if you don’t know the right tools. Fortunately, we live in a world where remote collaboration can be as effective as face-to-face interaction.

7 Challenges Virtual Teams Face (And How To Tackle Them)

Struggling to manage your virtual team? There are many advantages to hiring remote workers — but only if you’re prepared enough to overcome the challenges of virtual teams. However, with the sudden COVID-19 outbreak, most teams aren’t prepared to deal with virtual work immediately. This is why we’ve decided to cover the 7 biggest challenges of virtual teams and cover how you can deal with them!

The Majestic Monolith can become The Citadel

The vast majority of web applications should start life as a Majestic Monolith: A single codebase that does everything the application needs to do. This is in contrast to a constellation of services, whether micro or macro, that tries to carve up the application into little islands each doing a piece of the overall work. And the vast majority of web applications will continue to be served well by The Majestic Monolith for their entire lifespan.

Crisis management during COVID-19: How being agile can help save your business

Major crises like our current situation is a real-life test of agility for many of us. As we look around at governments grappling with mitigation and businesses of every size pivoting their strategies, we see all of them dovetail back to this mantra: “Responding to change over following a plan.” While everything may feel hopeless at times, there are also inspiring examples of people and organizations who have shown resourcefulness and resiliency in their responses.

How our remote team ships like clockwork

On the 16th of every month, we release an update to the Mattermost server. The release happens on the same day, every month, without fail. It’s a cadence that our customers have come to rely on, and it helps us deliver new features and updates with drumbeat regularity. Hitting this hard deadline every month while ensuring high-quality releases requires clear processes and organizational discipline. This is a challenge for any team.