At a time when companies are being held increasingly responsible for the health of their employees, a groundbreaking study from Belgium shows that putting the health and happiness of employees first is not only the right thing to do but also good for business. More and more people are missing work or getting burned out because of sadness. As a result, businesses are realizing that it makes financial sense to boost mental health care.

For any sales team who utilizes phone calls as part of their sales strategy, Aircall and Salesforce are a match made in heaven. Indeed, there are thousands of users who combine these two platforms to create highly effective sales functions. If your business uses both Aircall and Salesforce, it’s likely you will have checked out Aircall’s Salesforce integration which allows you to integrate the two platforms.

Mobile applications are becoming an essential tool for companies and entrepreneurs. They may create new income streams, improve consumer engagement, and streamline processes. But knowing the costs involved in mobile app development before jumping in headlong is essential to the success of a project. This article examines the variables that affect how much does an app costs and provides advice on how to control them.

If you're an ecommerce business who also uses Zendesk to manage your customer support function, then you may have thought about different ways you can integrate the two platforms. And you wouldn’t be alone. The more ways you can find to integrate and streamline these two platforms, the more time you are going to save as a business. In this article we explore how you can build real-time KPI dashboards that display data from Shopify and Zendesk, so you can stay on top of your customer experience.

Many large companies struggle to achieve their strategic goals due to implementation challenges. Learn five common goal management obstacles and solutions, including ways to enable better visibility, flexibility, accountability and resource allocation. Designing goals is a routine part of planning in every enterprise organization. In theory this should be simple—you set goals, make a plan to achieve them, and adjust as needed. The reality turns out to be much different.

Business processes are the backbone of any company. They help to ensure that tasks are running efficiently and effectively, which leads to a more successful business. Building strong business processes is essential for improving the performance of your company. This blog post will discuss some tips for doing just that!

“Best” is relative when you’re dealing with humans. The most-effective approach is the one that allows for flexibility.

From small machine shops to large fabrication facilities, manufacturing businesses depend on effective information management. Manufacturing information management systems offer such businesses real-time insights into the status of production. Making information available at the right time and in the right context saves knowledge workers' time. Additionally, information management systems can help improve document security.

An important worry has begun to loom large over companies nationwide as 2024 approaches. One in three recruiting managers predicts a rise in employee turnover in their companies, according to a startling report by Express Employment Professionals and The Harris Poll. This number is a prediction of the financial hardship and increased workload that businesses may experience in the near future for the remaining employees.