Teams | Collaboration | Customer Service | Project Management

Latest News

From chaos to clarity: How project workflows lead to success

Careful planning and organization are the not-so-secret sauces behind any successful project. To avoid chaos, confusion, and rework, you need to know what’s happening, who’s doing it, and when it needs to be done. But to plan a winning project, it’s not enough to know the what, who, and when. You also need to understand the how. That’s where your project workflow comes into play.

How To Use Workforce Analytics: Metrics + Workflows Explained

Today’s businesses are more data-conscious than ever. Decision-makers crunch numbers before launching a new product, while planning marketing campaigns, and when considering budget cuts. However, another area of business can benefit from some number crunching: Businesses are now using analytics to gain insights into their workforce. You’ll find a variety of reasons to use analytics to measure your workforce, but first, it can help define workforce analytics and show how it can be used.

Insider Risks vs Insider Threats - Understanding the Difference and Leveraging AI Security Solutions

The difference may sound subtle, but it can cause unrecoverable damage to organizations. Triggered by intentional (or unintentional) employee behavior, insider risk puts business data integrity at stake, while insider threat happens when the data at risk gets exposed to some unauthorized entity. Both cases pose challenges to workplace compliance and operational efficiency.

How hybrid work trends are impacting more than just office spaces

The effects of the shift toward remote and hybrid work arrangements are being felt well outside the walls of office buildings. The Federal Reserve Bank of Kansas City conducted a thorough investigation to shed light on these changing dynamics. The analysis reveals that enterprises that historically thrived on the hustle and bustle of office life may face unforeseen obstacles in the future of employment.

AI boosts productivity for 29% of Americans

Generative AI has emerged as a significant player in an era of rapidly evolving technology, offering unheard-of increases in productivity across a wide range of industries. However, there are hazards associated with this innovation, especially with “Shadow AI,” when employees utilize ChatGPT and other generative AI technologies in ways that can violate business data security laws.

How To Start A BPO In An All-In-One Guide

Starting a business is not an easy task. It’s full of hard work, anticipation, and more strategies. It can feel like a battle starting from navigating the maze of registering your business, getting permissions, hiring and marketing. But don’t worry! We got you if you want to know how to start a BPO business. We’re here to make your BPO business have a smooth start. Why not start with the basics of the BPO industry now?

The Impact of Workplace Injuries on Employee Productivity and Healthcare Costs

Workplace injuries are a significant concern for both employees and employers across various industries. They can result in considerable physical, emotional, and financial strain. According to the Bureau of Labor Statistics, millions of nonfatal workplace injuries occur every year, with a fraction leading to time away from work. The nature and frequency of these injuries vary, but there are several types that are consistently reported as the most common.

Tech Empowerment for Legal Professionals: Harnessing B2B Tech Products for Productivity Gains

People often think the law industry doesn't like new technology. But, legal tech (technology made for law) has started to change this view in recent years. B2B tech products appeared to change lawyers' perceptions about productivity, streamlined processes, and client outcomes. How exactly is technology helping lawyers improve their work? Let's figure it out.

Guide to Physical Annual General Meetings in the Digital Age

Beyond the presentation of financial reports and performance, annual general meetings serve as vital pillars of corporate governance. They serve as a forum where shareholders and stakeholders convene for discussions, dialogues, and decisions crucial to the organisation’s trajectory.