You’ve got a new team member! They’re a hard worker who doesn’t mind doing repetitive grunt work, a great sounding board for ideas, a brainstorm buddy, a lightning-fast writer of blogs and social posts, and a smart editor. And they’re an AI. That's right, the Teamwork.com AI assistant is here to help you do better, more creative work for your clients at the press of a button. Fewer redundancies, less manual labor, higher quality writing.

The integration of artificial intelligence in the service desk has become a game-changer, revolutionizing the way organizations handle customer support and IT Service Management (ITSM). In this sense, AI service desk solutions offer a range of benefits, from improved efficiency and cost savings to enhanced customer satisfaction. So, to help you harness the power of AI in your service desk, in this article we'll discuss practical ideas and strategies to implement the technology effectively.

In today’s quickly evolving work environment, the concept of team effectiveness is not only a term; rather, it is a vital component of effectively managing a profitable firm. To what extent does it represent something, and how can we separate it from the concept of efficacy? In the realm of group dynamics, effectiveness relates to the attainment of the desired outcome, while efficiency concerns itself with the maximization of output while minimizing resource waste.

You only get one chance to make a first impression — especially in the workplace. When you onboard new employees, the initial welcome experience sets the tone and has a significant impact on probability of retention over the longer haul.

If you have an organization, tracking your employees and freelancers for productivity, also known as employee screening is a must, which means that you must know whether your employee is working or simply walking around, daydreaming. However, doing it manually has a loophole, which is a waste of time and your employees lying. So, you need time tracking software, which will automatically do it for you. How convenient!

Businesses spend more on various mental health benefits to create happier, healthier work environments. Enhancing employee well-being through virtual therapy sessions and mindfulness training aims to improve their sense of purpose and productivity. With one noteworthy exception, a new UK study indicates that the impact of these therapies may not be as great as anticipated. Let’s examine the results and consider how we may actually improve workplace well-being.

Streamlining operations is crucial for SMBs to thrive. Billing software is a powerful tool that can improve your workflow, fueling growth and giving you a leg up against the competition.

Explore how leveraging people analytics and AI can transform your workforce enterprise and turn HR into a strategic powerhouse, enhancing decision-making and agility.

In the constantly changing labor environment of 2024, under persistent economic uncertainty, a revolutionary change is beginning to emerge. Companies are reassessing conventional incentive schemes because they understand that increasing employee engagement and productivity requires more than just pay raises and bonuses.

A groundbreaking Ensono poll has highlighted a significant change in the IT sector’s work culture. The poll shows how hybrid work models are creating more inclusive and fair opportunities for women. The poll, which involved 1,500 full-time female professionals from several countries, including India, reveals the significant impact that flexible work arrangements may have in the technology industry. Let’s examine the results and consider the implications for women in technology going forward.