Inflation is a scary word for many people. It can mean the difference between having a comfortable life and struggling to make ends meet. For people who are already struggling, inflation can be disastrous. Luckily, there are things you can do to protect yourself from inflation and boost your salary during these unstable times. In this blog post, we will discuss some of the best ways to survive inflation and keep your money safe!

For support teams and CX leaders today, conversational ticketing may be the way forward, and an excellent method for streamlining the support process. Why, you may ask?

When it comes to customer service, it is no secret that sales chat software has changed the game. From increasing customer experience to driving conversions and improving retention, live chat is a fundamental way to interact and support customers. Customers and support agents have noticed, and there is no better time to implement an effective sales chat software.

The pandemic led to the adoption of more remote and hybrid work options, which has helped unlock a global workforce. While BPO/KPO companies had unprecedented access to global talent, call center employees too had greater work opportunities. The consequence? Outsourcing companies started finding it difficult to control turnover and retain their top talent. According to the 2021ICMI report, the average employee turnover rate in a contact center was 58% year on year.

No matter which methodology project managers subscribe to, they know they need to organize and execute tasks proactively and efficiently. They don’t just wake up one day with all facets of a project ready to roll. It takes planning, planning, and more planning. Project management tools make a manager’s job easier and more productive, and a project’s planning stage gets a major boost from project planning tools.

Thinking about steering your team in a new direction by adopting a sustainable productivity mindset? You’re in the right place. Coach your teams effectively with these counterintuitive habits and get tips on how tools to monitor team performance can help.

Discover traits you may not see in yourself by inviting your team to participate in this unique personality assessment.

The world has become increasingly politically polarized, and leaders of its biggest companies aren’t immune. When a CEO shares their view on a divisive issue—via a tweet, an op-ed, or monetary donation—they will create admirers and enemies. However, taking a stand is increasingly seen as a signal of their authentic character and, by extension, leadership style. Every CEO takes a risk when they become sociopolitically active, and that decision has downstream effects.

Remote workers face many challenges, but the most pressing one is the lack of clear structure in communication and collaboration processes. Asana and monday.com are two popular tools trying to bring some discipline into this otherwise very fluid world. Both platforms offer top-notch features and tools to help remote teams with collaborating, tracking, and managing work. But which of them is right for you?

Design thinking has been making waves lately in IT management. Companies have shifted to human-centered and problem-solving techniques. For that, design thinking is ideal for taking on the challenge. Also, technology and computing power have set the stage for a battle of innovation in all fields of business.