Learn how to turn on and start taking advantage of Zendesk’s Advanced AI capabilities. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

✍ Zendesk’s generative AI capabilities can help agents respond to customers more quickly, accurately, and consistently, by writing better messages. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🔍 A macro is a prepared response or action that an agent can apply when they are creating or updating tickets. Creating macros can be a tedious process — until today. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

🤖 Bots powered by #ZendeskAI are better at solving customer problems. ✍ Ready-made templates for quick and easy deployment make the customer experience seamless for both agents and customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Zendesk invites you to experience what’s next in AI and customer experience: generative AI for agents and bots, AI for employees, advanced data and protection, and more. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

⚡️ The weather can be unpredictable. But your customer service doesn’t have to be. When your agents have #ZendeskAI on their side, they can solve any customer issue in just a few clicks.

Not all bots are bad. With #ZendeskAI, bots are smart and even, dare we say, likable. 👀 Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Trained on billions of real customer interactions, #ZendeskAI has saved over 35 years worth of support agent time since 2021. It works right out of the box, so businesses can provide personalized support to their customers from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Business leader @DorieClark says she would happily trade her business to a company that provides an excellent customer experience, and she's not alone. 🥳 70% of consumers spend more with companies that offer premium customer experiences, which is a huge opportunity for companies that "put a stake in the ground and do something different," as Clark says.

Sam Chandler used Zendesk to build her customer service organization "from the ground up." Sam says Zendesk enabled her company to be able to compete with their larger competitors. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.