Teams | Collaboration | Customer Service | Project Management

%term

Introducing Teamwork's new, beautifully designed native project management mobile app

Here at Teamwork, it’s our mission to make our customers efficient, organized, profitable, and happy! In order to achieve this, we continuously strive to offer the best project management software in the market. In line with recent trends and changes to the working norm caused by the pandemic, our customers, especially client and service-side users, are defining new terms for working from home. This trend has many organizations continuing to focus even more on mobile.

Introducing Planned vs Actual Tasks Report

Last month we shared Teamwork’s first Planned vs. Actual Report in the form of a Milestones report. In that, we mentioned our continued focus on enhancing the reporting functionality throughout Teamwork. Now, we’re delighted to release the next report in this series — the Planned vs. Actual Tasks Report. The Planned vs. Actual Tasks Report keeps track of how your tasks progress against the due date that was applied when they were originally planned.

Start managing your work more efficiently - Introducing the new Task Table View in Teamwork

With the new Task Table View in Teamwork, efficiently managing all of your work is easier than ever before. Although still in a beta release phase, users can now access Table View by selecting the Table tab from the project’s navigation menu and begin putting this “fantastic” and “amazing feature” to use right away. Beta Program customer The new view enables users to add, track, and manage project work much faster.

Get a high-level understanding of your projects with the new Project Health Report

As mentioned in blogs throughout the last few weeks we are currently revamping and adding multiple reports to Teamwork to help you and your team get valuable insights into your work at dedicated points in time. If you missed any of other Reports updates, you can view the Utilization Report, Planned vs Actual Milestones Report and the Planned vs Actual Tasks Report in their respective blogs.

What's New in Teamwork

March has been an exceptionally busy month for us here at Teamwork. We’ve been working on some really exciting projects, pun intended, over the last while and we’re delighted to finally bring them to you. After months of development, we’re ecstatic to introduce our new native iOS and Android apps! The new apps allow users to complete their work, no matter where they are, at any time of the day.

How we approached IT incident predictions through chaos theory

In this blog, we have introduced the basics of chaos theory and complex systems, including how system incidents and failure prediction have been tackled in the past through deep learning. We have also offered ideas on how chaotic time series analysis can be leveraged to approach this problem. IT teams in large technology companies spend years building networked systems and connected applications. Now, especially in the middle of a worldwide pandemic, software reliability is paramount.

Are we measuring customer experience (CX) the right way? 

Many of the current customer experience metrics used are failing. This is why some businesses who have good NPS scores still lose customers. So, what measures do we need to put in place to drive success? How important is it to make it easy for customers to interact with you? Perhaps we should be paying more attention to emotions and sentiment, as they can reveal more about the state of our relationships with customers and potentially offer clearer insights into customer behaviour.

Building a Go-to-Market Strategy for Developer Tools

As a YC alum and co-founder of Mattermost, I often get asked by early stage YC companies about what it’s like to build a commercial open source business. With the start-up’s permission, we’ve started recording some of the Q&A sessions, transcribing them and sharing the more popular questions on the Mattermost blog in short form articles.

How to create a recipe database

For any professional chef or passionate spare time cooker, having an easy-to-use recipe database is an important aspect for each type of cooking and often acts as the “gps” for ingredients to reach their end destination as a finished dish. I’ve compiled a list of 3 efficient ways to manage and store your recipe database digitally so you can avoid your index cards or note books being filled with eggs or maple syrup.