Teams | Collaboration | Customer Service | Project Management



Fill knowledge gaps with the Knowledge Capture app

A comprehensive knowledge base is an essential piece of any 21st-century support operation. But implementing it is just the first step – maintenance comes next. The best way to maintain your knowledge base is by harvesting support agents’ collective knowledge – but they’re often swamped and enabling their contributions can be a huge operational hurdle. Fortunately, you can easily capture content using the Zendesk Knowledge Capture app, which helps agents in three key ways.


Top 7 project management apps for iOS

Gone are the days when team members only worked from behind their desks or in their cubes. Nowadays, people can work on the train, in the parking lot, at the coffee shop, and even in bed. We have mobile apps to thank for that convenience. iOS is the mobile operating system used by Apple products and the premier system for U.S. users: Apple’s U.S. market share grew to 57% in the 4th quarter of 2022.


7 effective project management apps for Android

Collaboration isn’t just a nice thing to cultivate. It’s vital to success in the ways we work today. CEO and technology guru Don Tapscott put it this way in a speech at Trent University: There’s no magic formula that guarantees a healthy collaborative team or workplace. It’s arguably easier to foster in person and offline, but that doesn’t jive with how many of us work today.


A Review Of The Top 10 Meeting Management Apps For Android And iOS

Meetings are an essential part of business communication and collaboration, but they can also be time-consuming and overwhelming. That’s where meeting management apps come in handy. These apps help you organize and streamline your meetings, making them more productive and efficient. With so many meeting management apps available on both Android and iOS platforms, it can be challenging to choose the right one for your needs.

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Unlock Your Device with Your Face: 7 Best Facial Recognition Apps for Android and iOS [2023]

Facial Recognition Apps are slowly becoming the prevalent and essential biometric attendance method for corporate to small companies, thanks to their accuracy and highly regulated verification methods. Do you know that, four days after a new facial recognition system was tested, the Indian Police in New Delhi was able to locate up to 3,000 missing children? This modern facial recognition technology can only go so far regarding prowess.


27 Best Apps for Lawyers in 2023

As a lawyer, you know how diverse your work is. Preparing legal documents, managing calendars, meetings, research, keeping up to date with the latest news, etc., you can't jot down all of your tasks. At a time, it's crucial to be focused, motivated, and productive to be at the top of your profession. Thanks to the amazing tools, you can get to streamline your work and case management or simply stay organized and improve your productivity.

Top 7 customizable chat apps for every use case

In-app messaging has become integral to most businesses across industries due to its convenience and efficiency. For example, in the healthcare industry, live chats can help patients schedule appointments, ask medical questions, and receive timely updates about their health status. Therefore, real-time in-app messaging is no longer a nice-to-have but a must-have.


Building Android Push Notifications with Firebase and Courier's SDK

Push notifications have become an essential part of modern mobile apps, allowing you to keep your users engaged and informed. However, implementing push for different platforms can be a complex and time-consuming task, requiring developers to set up and handle token management, testing, and other logistical details.