Teams | Collaboration | Customer Service | Project Management

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Understanding the Dupont Schedule and How It Can Improve Productivity

The Dupont Schedule is a powerful tool that can improve productivity and increase employee satisfaction. Learn how to implement it effectively with Insightful's employee monitoring software and discover tips and best practices for managing employee schedules.

Best Service Desk Software in 2024: Top 14 Solutions

Service desk software is one of your most important investments as a service-focused organization. To provide high quality IT support, leaning into IT Service Management (ITSM) is an essential first step. However, a solid ITSM strategy must be backed up by a robust tool. By automating operations and making communication more effective, an ITSM solution will help increase end-user engagement while also making the support agent's job easier.

Top Cloud Security Threats and How to Prevent Them

Cloud hosting is becoming the norm due to its efficiency, accessibility, flexibility, and scalability. Not only that, but it also optimizes IT expenses and encourages collaboration. However, with the rise of digitalization comes a surge of cloud security risks. With such threats, business leaders must be attentive to the cloud security of their businesses.

Microsoft's New Teams Rules-Based QoS Alerts

Microsoft introduced new Quality of Service (QoS) monitoring rules for Microsoft Teams and their administrators. These rules empower organizations to be notified of Teams call quality issues when users are experiencing problems during audio, video, or screen sharing. This article discusses the new monitoring rules, how Exoprise can enhance the rules, and how to monitor Microsoft Teams effectively.

7 best Mattermost alternatives for secure business messaging

Mattermost is one of the popular collaboration platforms with advanced messaging and chat functionalities. It is an open-source platform, and its features can be customized to meet different business requirements. Yet, for many privacy-oriented and personalization-focused businesses and organizations, Mattermost has limited capabilities when it comes to scalable external communication with vendors, customers, and more.

What's New in Asana | December 2023

Welcome to the December edition of What's New in Asana. First, automate your workflows more easily by adding a condition to your rules with conditions and branching. Use branching to allow the rule to run in different scenarios with different actions. Next, use a rule to automatically set a task's title and description. Finally, add a bundle directly to a project template so that every project created from that template will also include the workflow features in the bundle.

How to Evaluate Employee Quality of Work

For better productivity and cost benefits in remote work, more organizations are shifting to the future of work. Organizations with office work look forward to distributed work mode as the best alternative. Here the concern they consider the most is how to measure employee performance in a flexible and unmonitored distributed work environment.

Jira Work Management Monthly Minute: December 2023 | Atlassian

Wrap up 2023 with Jira Work Management updates in our Monthly Minute. Add approvals to your tasks, import from tools like Trello and Asana, see the new mobile experience, and more. Jira Work Management makes it easy for business teams to collaborate, align, and deliver work, all in one place.