Teams | Collaboration | Customer Service | Project Management

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Wire co-founds CODE-initiative to unleash innovation through open standards

Wire, the secure messaging platform from Berlin, joins industry heavyweights like Google, Meta and Qualcomm in a new initiative aimed at unleashing innovation through open digital ecosystems. Named ‘Coalition for Open Digital Ecosystems’ (CODE), the group will work with actors from academia, policymakers and other companies with an initial focus on the implementation of the EUs ‘Digital Markets Acts’ (DMA).

Why businesses choose Zendesk AI

🔌 Zendesk's artificial intelligence is different than others: We use data gathered from billions of real customer service interactions, combined with our deep expertise in the industry. 🔋 This allows our #AI to be not only accessible, but come with pre-trained solutions and customizable solutions that customers can use and see the value from day one. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Managed services vs. professional services: The differences explained

Professional services firms have plenty to offer to right-fit clients: deep technical expertise, advanced project management and project planning skills, and a steady hand through change. They also face sideways competition from another class of businesses: managed services providers.

Team Performance Management: Measuring High-Performance Teams

Team performance management is an essential part of leading a workforce and ensuring desired outcomes are achieved. As employees on average spend 54% of their time working in teams, it’s important to measure their performance as a collective. However, many organizations are struggling to effectively manage and measure team performance, leading to inefficiencies and missed opportunities. ‍ ‍

13 Marketing Trends and Strategies for 2024

From newspaper ads to artificial intelligence, marketing trends come and go as technology and consumer preferences change. That means marketing leaders can’t always rely on tried-and-true best practices. Instead, anticipating future trends is essential to maintain your edge and develop effective marketing strategies. 2024 is set to be more interesting—and challenging—for marketers than ever, bringing with it a wave of new technology and consumer behaviors.

Navigating the Evolution of Wire for Android: An Interview with Leen Rehawi

Earlier this year, we relaunched our Android-App on a completely new codebase and switched to a new underlying development framework to enhance stability, performance, and security for our users. Due to this step, some features had to be removed for a while – but they are all coming back.

Attendance Records for Employees | Importance, Benefits, and Solutions

Maintaining precise attendance records for employees is a cornerstone of organizational efficiency in today’s business workflow management. Effective attendance tracking must be considered whether you oversee a small business or manage a larger enterprise and nowadays, you can do this with a mobile app to streamline the process on the go.

Get ahead by looking back: Tips for a meaningful year-end retrospective

As 2023 winds down, you might already be thinking about setting goals and resolutions for the new year. But to grow, learn, and improve, you must first take time for reflection. Think about how a ballet dancer improves their craft. There’s more to it than simply practicing in front of a mirror. They continuously reflect on their form, observe their movements, and impartially critique their work.