It’s that time of year again to reflect on the past 12 months and see how much we’ve learned and grown. As you know, at Miro we love a good retrospective. Looking back, we know that our successes are the result of passionate Miro super-users — you all — who’ve shared what you’re looking for in a visual workspace for innovation.

Are you intending to pair with a BPO company but are confused about choosing one? Or, you can’t set your objectives to outsource the services. If these are the reasons for coming on this page, you are on the right track. Though the concept of BPO was aroused in the late 1980s and early 1990s, with technical advancement, it has become popular in large enterprises for back-office support. Now, you can see many dimensions of BPO.

Technology is revolutionizing the way we learn. From a school management software development company to an LMS developer—everybody is integrating the newest technological solutions into their tools, making them more efficient and attractive to customers. And in the myriad of tech instruments that are available to us today, one tool stands out as a game-changer for both educators and learners—and that is instant messaging (IM).

This article is a perfect place to start if you're still debating whether a virtual workforce is good for you.

In the last few years, the approach to work has changed dramatically. We don’t need to work from 9 to 5 (or at least not everyone), we don’t need cubicles as much as we did in the past, and we don’t need (want) to climb the corporate ladder. Flexible hours, open spaces, and diplomatic structures are the new way of life. However, there is one thing that hasn’t changed – the need for a good team made up of people with different work styles.

Managing client expectations is an essential part of delivering positive experiences. If you are leading a service-based business and do not know how to manage client expectations, you are setting yourself up for failure. From the outset, you should attempt to manage client expectations through communication and visibility. This article will explore practical ways in which you can keep all parties aligned. ‍ ‍

In today’s customer-centric market, providing exceptional support is non-negotiable. According to research by Microsoft, 59% of consumers have higher expectations for customer service than they did the year prior. As customer expectations continue to rise, businesses must invest in robust customer support software to streamline interactions, enhance efficiency, and ultimately build lasting relationships. Is your company prepared to deliver exceptional post-sale customer support?

Many employees have access to paid time off (PTO) or vacation days as part of their employment benefits. However, there’s often confusion about these terms and their differences. Let’s understand the distinctions between PTO and vacation days, their significance, and how they impact employees and workplaces. Let’s dive in.