Teams | Collaboration | Customer Service | Project Management

%term

Project tracking 101: A guide to tracking projects effectively

When team members struggle to understand their individual responsibilities and deadlines, it can lead to confusion and delays. And without a clear view of a team’s project progress, it's difficult for managers to identify which tasks are lagging behind or need immediate attention. Project tracking addresses these issues by providing a transparent and real-time overview of all tasks, responsibilities, and due dates, ensuring everyone is aligned and on schedule.

The ultimate guide to outsourcing marketing services

Interested in outsourcing marketing tasks? Marketing plays a critical role in creating brand awareness and generating leads for your business. However, having an in-house marketing team isn’t always feasible for most smaller businesses. Apart from the hiring and training costs, managing a full-time in-house marketing staff can be very costly. Additionally, handling the multiple tasks in marketing often directs focus away from your core competency.

What is User and Entity Behavior Analytics (UEBA)?

What if your network could act like an experienced detective, quietly observing everyone’s daily routines and immediately picking up on anything unusual? That’s the essence of User and Entity Behavior Analytics (UEBA), a concept often highlighted by Gartner as essential in modern cybersecurity.

Put the frontline first: how to ensure your intranet serves your entire workforce

Whether they’re construction workers building critical infrastructure, nurses rushing between patient rooms, or manufacturing technicians assembling vital products — frontline employees are constantly on the move. They’re the ones driving progress, keeping people safe, and turning plans into reality. But while they’re essential to their employers’ success, they’re often disconnected and disengaged from the organization.

Tree Diagram AI Tools: Empowering Smarter Decision-Making

If you’re looking to design a tree diagram for your business, a school project, or even personal decision-making and want to leverage the power of AI, this article will guide you through the most practical AI tools available. Before exploring these tools, it’s important to understand that while AI integration can be enticing and might appear to simplify your work, this isn’t always the case when it comes to tree diagram design.

How Twilio Used Courier to Unify Notifications for 10 Million Developers

Twilio powers communication for over 10 million developers and 300,000 businesses worldwide. As a leader in customer engagement, they’ve set the standard for seamless, scalable developer tools. But as their business grew, managing notifications became a challenge. Fragmented tools and workflows created inconsistencies and inefficiencies across teams. To solve this, Twilio turned to Courier—a platform designed to unify notifications and improve the developer experience at scale.

The importance of Scrum tools in Agile workflows

They say a craftsperson is only as good as their tools. The same can be said for a Scrum team. While people are at the heart of a successful Scrum project, they’re only as effective as the tools that drive their processes forward. This article explains the importance of Scrum tools, walks through best practices for their implementation, and highlights our favorite applications that you need in your Scrum tool belt for better team alignment and product development outcomes.

Legal Collaboration Tools to Stay Ahead in 2025

In a law firm, each case is a puzzle with hundreds of pieces. These pieces can be composed of contracts, research documents, communication with a client, and court-imposed deadlines. At times, keeping track of them seems to be like trying to solve a Rubik’s cube while riding a bike. Every little count mattered. Missing one file or misplaced document will possibly devastate hours of work.