Teams | Collaboration | Customer Service | Project Management

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Zendesk Showcase | Differentiating service on a customizable platform

️ Businesses are feeling the pressure to deliver faster, more personalized service. Discover how Zendesk’s customizable platform creates differentiated customer and employee experiences, and explore the latest innovations in custom data, unified integrations, and flexible privacy tools.

Top 15 Best HR Software for Your Business in 2024

In today’s employee-centric environment, your need to use the best HR software for your business is more than ever. People management always needs to be done right, updated, and redefined. Otherwise, your business can incur heavy losses due to low employee focus, efficiency, and productivity. You need the right tools and techniques to manage your employees and keep growing your business toward a more successful future.

10 key principles for managing call center operations

Want to explore all about call center operations and how to manage them effectively? Efficient call center services are vital for building a loyal and satisfied customer base. This objective is important because happy customers enhance a company’s image and brand loyalty. However, call center operations are complex and time-sensitive. It requires strategic planning to keep your call center running smoothly and profitably. In this article, we explain what call center operations are.

Master Time Management in 2024 - Boost Productivity and Crush Goals

Master Time Management in 2024 - Boost Productivity and Crush Goals Unlock the secrets to effective time management in 2024 with our comprehensive guide! In this video, we delve deep into essential time management skills that will help you boost productivity and crush your goals. You'll discover proven strategies, practical tips, and powerful tools designed to help you prioritize tasks, eliminate distractions, and make the most of every minute.

Meet Rovo, your AI-powered teammate | Atlassian

Rovo is your AI teammate, powered by Atlassian Intelligence. With Rovo, quickly find information across your Atlassian and third-party apps, learn and iterate on knowledge as you work, and take action faster with specialized virtual agents. Discover how to unleash the potential of every team with Atlassian Rovo.

Why is attendance important in the workplace?

Whether you’re a startup or a multinational business, maintaining good attendance contributes to the company’s success. It also speaks volumes about your employees’ credibility and work ethic. Moreover, attendance impacts your workplace in several other ways. For example, tardiness or the persistent absence of one employee can negatively impact employee morale. That’s why the importance of attendance is quite high at work.

Calculating and Reducing Attrition Rate: How it Works

For the most accurate example, attrition and employee retention are like peas in a pod. Attrition is the peas and employee retention is the pod. Although they are not the same, they are correlated in a sense. Furthermore, the more good employees you retain, the better. So, in this blog, we will tell you how to reduce your organization’s attrition rate immediately.

15 best HubSpot integrations for sales teams in 2025

Sales teams are always looking for ways to streamline workflows, improve productivity, and make the most of their CRM. HubSpot’s versatility makes it a go-to platform for many sales teams, and its value increases significantly with the right integrations. Below are the 15 best HubSpot integrations for sales teams in 2025, each offering unique advantages to help boost efficiency, improve communication, and drive more sales.

130 icebreaker questions for work that actually work

Icebreaker questions help you learn who your teammates are as people—beyond just their work habits. This team building activity focuses on answering fun questions and is a simple way to build trust and morale. Get started with these 130 prompts, which range from favorite knock-knock jokes to existential questions (e.g., is a hot dog a sandwich?). How much do you know about your team members?