It feels as though 2024 was a year that highlighted the need for a new era of communications. To cite just a few examples, Russia intercepted German military discussions about providing Taurus missiles to Ukraine through a security lapse during a WebEx video conference call. A weakness exploited through a lack of interoperability between systems, and reliance on the unencrypted phone network to bridge the gap.

Organizations widely agree that innovation is urgent and important. But here’s what’s less clear: how to consistently fuel and foster that innovation. Through our research, we’ve identified four main building blocks for cultures of innovation, and there are clear strategies that separate organizations that experience repeatable success versus ones where innovation is less frequent. We’ve already explored how purpose fuels innovation.

Discover strategic workforce planning solutions, tools, and strategies to align your team with organizational goals, prevent burnout, and prepare for future challenges.

Do you want to improve the way you work in your business in 2025? This blog is for you. In this blog, I have shared a list of worktime employee monitoring software that will show you improvement in the way you work in your business and can increase your employee productivity, we will look into it and help you with making the best choice for more growth and success. So, without stretching it any further, let’s get started.

In the hyper-competitive landscape of software, the importance of customer satisfaction cannot be overstated. Companies focused on customer service software must leverage intelligent tools and strategies to exceed client expectations consistently. One such tool that plays a critical role in elevating customer experience is live chat. Proactively supporting customers with live chat can be a game-changer, particularly when integrated with a robust customer support solution like TeamSupport.

‍ With over 10 million daily active users, Slack's popularity also makes it a prime target for cybercriminals. This increases the risk of data breaches, raising a vital question for enterprises seeking safe collaboration: Is Slack secure? As per Mimecast, 1 in 166 messages sent on Slack contains confidential information, creating opportunities for unauthorized access, phishing, or data leaks. In July 2024, a noteworthy incident also took place, which questioned its integrity.

WhatsApp, the ubiquitous communication tool used for everything from family check-ins, party planning, unsanctioned work communications , and even the occasional cat meme. The app makes staying in touch incredibly easy. So easy in fact that WhatsApp is often used, whether purposefully or not, as a tool for corporate messaging and calling. For any business that has sensitive data to protect or keep private, there are many reasons why using WhatsApp for enterprise communication is a terrible idea.