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DEM

Empowering Digital Employee Experience with Browser-based Real User Monitoring

Oct 3, 2021 By Exoprise In Exoprise
Service Watch Browser provides Real User Monitoring (RUM) for SaaS and web applications you don't control. The browser-based plugin can be securely installed as an Internet Explorer or Chrome extension to get the end-user perspective of mission-critical apps such as Microsoft 365, Salesforce, Workday, AWS, etc. Service Watch Browser enables IT admins or app owners to proactively detect and troubleshoot Wi-Fi, ISP, and local network connectivity issues causing the slowness.
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An Inside Look at the Exoprise Sales Team with Mark Yohai, VP Sales & Business Development

Sep 28, 2021 By Exoprise In Exoprise
Interview with Mark Yohai, VP Sales & Business Development at Exoprise. During this video interview, Mark discusses: Who Exoprise is and what they do The details on their platform How the sales process works Roles they are hiring for What to expect during the interview process Exoprise's culture And more!
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Service Watch Digital Experience Monitoring

Sep 16, 2021 By Exoprise
Digital Experience Monitoring (DEM) solutions like Exoprise Service Watch provide the ultimate measure of how IT services and assets are enhancing - or not - the productivity of the business and employees no matter where they work. In this day and age, monitoring is crucial. The future of work is all digital, all connected, and all kinds of complicated.
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6 Use Cases for Digital Experience Monitoring

Sep 1, 2021 By Sid Kumar In Exoprise

If you live and breathe in the technology industry, chances are you are hearing Digital Experience Monitoring a lot these days. So what is Digital Experience Monitoring (DEM), and why is IT obsessed with it? With a remote-first culture brewing in every company, IT needs to ensure that employees on their machines are productive and satisfied with the performance of typical enterprise applications such as Microsoft 365, Salesforce, Workday, etc. A DEM solution collects application and desktop user experience (UX) insights holistically, giving IT a broader context for troubleshooting performance issues. Let's discuss six use cases for DEM.

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How Does a Digital Experience Score Optimize the Workplace

Aug 24, 2021 By Team Exoprise In Exoprise

User experience is subjective. For example, asking tourists visiting New York City about their experiences gives different answers. Likewise, end-users who work remotely with different resources and disparate assets can have varied experiences with their business applications. How can IT teams gather this experience data and react faster to improve experience? The answer is Digital Experience Scores.

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How to Monitor Microsoft Exchange Online and Outlook Performance

Aug 4, 2021 By Exoprise In Exoprise
Exoprise Email Graph sensor tests and monitors Microsoft 365 Exchange Online using the new Graph API. As businesses continue to operate remotely, it is more important than ever to have a robust email communication infrastructure for collaboration. When email access is down or slow, it impacts end-user productivity, and businesses suffer. CloudReady Email Graph API sensor synthetically tests Microsoft Graph authentication, permission access, uptime, and mailbox availability no matter what location. Monitor Office 365 Mail queues, SPAM filters and troubleshoot slow email delivery for exchange online.
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Why Exoprise Beats the Competition

Aug 3, 2021 By Sid Kumar In Exoprise

Digital Experience Monitoring (DEM) solutions like those from Exoprise monitor SaaS and custom web applications behind the firewall or cloud to deliver optimal performance to end-users. In a survey done by Forrester, 51% of technology teams and individuals are now objectively managed on providing the right technology to improve and manage the end-user experience. While the onset of COVID may have led companies to restructure a year ago, the same companies are now presented with new challenges to support a hybrid workforce and retain the best employees.

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Proactive VPN Monitoring for the Hybrid Workforce

Jul 27, 2021 By Alex Tsukernik In Exoprise

A VPN, allows remote employees to create a secure traffic connection to the corporate network. These connections essentially tunnel from a computer or mobile device through a VPN server, often through the public Internet. VPN technology has been around since the mid-1990s, but its usage is now going mainstream due to Covid. As Covid accelerates, it means new monitoring challenges for IT amid a high VPN adoption.

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How to Monitor Microsoft OneDrive for Business

Jul 27, 2021 By Exoprise In Exoprise
Exoprise supports Microsoft 365 OneDrive monitoring similar to SharePoint with OAuth credentials as well as full experience monitoring via a headless browser. The sensor emulates a real user signing into OneDrive to collect end-to-end performance metrics such as health score, server latency, login times, etc. across the infrastructure and measure optimal availability.
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