Teams | Collaboration | Customer Service | Project Management

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Don't Overlook the Importance of Automation with All the AI Hype

In 2023, the success of ChatGPT and other generative artificial intelligence (AI) tools accelerated the IT service management (ITSM) and wider business interest in AI. Consequently, it’s hard to talk or read about ITSM these days without mentioning AI and how it will revolutionise organisations’ IT service delivery and support capabilities.

Revenue Forecasting for a Profitable Year Ahead

If you’re facing revenue uncertainty or struggling with creating a reliable forecast, this 1-hour webinar is for you. To help you navigate the complexities of revenue forecasting, our hosts, Helen and Sander, will give you practical advice on: Creating a robust forecasting framework Avoiding common forecasting pitfalls Maintaining a realistic forecast throughout the year Automating revenue forecasting.

Jira Software: Team Managed vs. Company Managed Projects | Atlassian

In this 6-minute video, we’ll explore two different project types in Jira Software: Team Managed and Company Managed projects. Knowing which project type to use can help your teams work more effectively, help with project setup and administration, and help get the most out of Jira.

2024 is about being in your element

In the midst of winter, while many resolutions may fade, at Element we remain steadfast in our commitment to excellence. In our latest ESS release (24.02), we've been laser-focused on improving our installation process for customers who self-host their servers. Below we unveil the latest updates and stories from behind the scenes.

What is employee performance and how can you influence it?

The word ‘performance’ has a few meanings. It can refer to artistic displays put on by actors and musicians, or—more generally—how a person carries out an action. In the workplace, employee performance is defined by how well a staff member meets the responsibilities of their role and adheres to a company’s values and standards.