Teams | Collaboration | Customer Service | Project Management

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SEO Best Practices for Communication Tools in the Digital Age

Given how competitive businesses have become in recent years, it has become the norm to make yourself stand out through SEO combined with digital marketing, making yourself more visible to online search engines. But for startups, putting yourself out there can be pretty daunting, especially with the sheer amount of information you have to digest.

Unleashing Employee Superpowers and Leader Authenticity with Sandy Gould, Chief People Officer

This episode features an interview with Sandy Gould, Chief People Officer at Pinwheel. In this episode, Shawn sits down with Sandy to discuss strategies for building company culture, insights into building trust and fostering psychological safety, and injecting humanity into HR.

How to Detect Employee Monitoring Software

In today’s digital age, employee monitoring software is increasingly being used by companies to track productivity, ensure compliance, and safeguard against security threats. While these tools can offer significant benefits to employers, they often raise concerns about privacy among employees. Understanding how to detect the presence of monitoring software on your devices is essential for safeguarding your privacy and ensuring that your work environment respects your rights.

A definitive guide to call center compliance

From PCI DSS to HIPAA, call centers operate under several laws that help protect sensitive data captured during customer interactions. Call center compliance refers to the systematic process of abiding by these laws and regulations during daily operations. However, adhering to these laws can be challenging without the right knowledge and strategy. In this article, we’ll share five common call center compliance regulations and five smart tips to improve compliance at your center.

New site openings: Reducing costs and delays with work management solutions

In an era where market expansion can make or break a business, the success of new site openings is vital for growth. Whether you're steering the launch of a new healthcare facility or managing multiple retail branch openings, the complexities involved in these initiatives are a shared challenge.

Top 15 Employee Monitoring Software In USA 2024

Most Organizations today use employee monitoring software for streamlining workflows and increasing employee productivity. Those who don’t stay behind the competition. Software solutions for monitoring employees are the need of the hour in today’s data-driven and employee-centric work world. The demand is to use non-intrusive solutions and employee monitoring solutions are perfect for that. However, knowing how to identify the best solution for your business is also essential.