Teams | Collaboration | Customer Service | Project Management

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3 Types of User Communication APIs and When to Use Them

As modern applications have become increasingly feature-rich and performant, user expectations are at an all-time high. Failure to communicate key information or displaying out-of-date information frustrates users and causes a loss of trust. Think about the last time you ordered something online: if you didn’t receive your order confirmation within seconds, you probably began to worry that something went wrong. Users require product transparency for consistent use.

Time Doctor Product Tour | 360° Visibility

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management, and reporting. Time Doctor lets users enter the time spent on each project and calculate their billable and nonbillable working hours. It helps users to keep track of the time spent on chats, meetings, calls, internet usage, and other activities.

OneDesk - Importing Users

Learn how to import user information into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

OneDesk - Importing Tickets or Tasks

Learn how to import existing tickets or tasks into OneDesk OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

Top 4 Chatbots That Help Students These Days

A few years ago, nobody knew about such a thing as a chatbot. Today, most companies use it for different purposes, from information updates and client communications to sales promotion. We are now used to the fact that these pieces of AI software are the first to answer when we ask a question. A human assistant gets connected when the machine cannot handle the case. Okay, it all makes sense for sales and customer service. But how are these chatbots useful if we talk about education?

10 Remote Onboarding Best Practices You Should Follow in 2022

Since the onset of the Covid-19 pandemic, remote work has become an ever-more popular way of working. And as the next generation of remote workers joins the workforce, how they’re onboarded has become a focal point of discussion. How will they internalize the company’s values remotely? Will they feel like part of the team when working from home? Fortunately, a well-planned virtual onboarding program can address these questions and more.

How to Make Someone Else a Host on Zoom (Guide + FAQs)

When you host tons of Zoom meetings, you might have to exit some meetings suddenly. However, in the absence of a host, other attendees will not be able to perform some essential actions on Zoom. So what can you do? Simple: Make someone else a host! In this article, we’ll explain how to make someone else a host on Zoom. We’ll then look into four frequently asked questions about Zoom meeting hosts.