Copilot similar tickets: Help agents find similar tickets faster | Zendesk Product Spotlight As an agent, when you’re stumped trying to solve a ticket, it can be super helpful to see how your teammates have handled similar tickets in the past. The copilot similar tickets feature helps agents find similar tickets to the one they're working on. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Confluence is a project management tool used by millions to write, share, and store content. But what does Confluence actually do and why is it so popular?

Learn how to share a Miro board and manage sharing rights like a pro! In this video, we cover everything you need to know about sharing your board with others, controlling access levels, setting passwords, and even sharing with other teams. Whether you're collaborating with your team or sharing your board externally, this quick guide has you covered. Found this video helpful? Like, comment, and subscribe for more Miro tips!

Sometimes one brain just isn't enough! Watch Yi Lin supercharge their learning with Miro as their second brain.