Teams | Collaboration | Customer Service | Project Management

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Connecting the world's teams with clarity: Introducing Asana Partners

It’s been over a year since work as we knew it transformed overnight. Today, distributed work continues to pose challenges for teams and organizations around the world, whether they’re struggling to prioritize work, logging longer hours, or experiencing burnout at higher rates. Contributing to these remote work hurdles, according to the Anatomy of Work Index 2021, is that workers switch between 10 apps—25 times a day—and miss over one-quarter of all deadlines.

You can now get Freshworks products in AWS Marketplace

What do you get when you combine the power of superior customer and employee engagement software with the world’s largest cloud platform? Yes, you got it right: more choice for millions of businesses small and large to buy modern, agile cloud solutions that delight customers and employees. With the added availability of Freshworks products via AWS Marketplace’s curated digital catalog, customers can now easily find, test, buy, and deploy Freshworks solutions with simplified controls.

Are Native and Electron Apps Finally Obsolete? Publishing Full-Stack Web Apps in the Windows and Mac App Stores

When most people think of web apps, they think of progressive web apps (PWAs). The problem is that PWAs are essentially just locally cached web pages that generally still need to connect to a server to fully function. They aren’t complete apps in and of themselves. But what if you could package the entire web stack — i.e., both client-side and server-side — as a standalone desktop application? It might sound crazy, but it isn’t.

HaloITSM Vendor Management - Tech Talk with Excalibur Data Systems

HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best service to customers and employees alike. It wont just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future.

AI Customer Service Case Study - Featuring Megabus

An interview with the customer service team at Megabus. This video will cover what they learned when incorporating Netomi's artificial intelligence to their customer support operations. Discover how the customer service team automates their most redundant support tickets at an extremely accurate rate.