Creating and Managing Views in OneDesk
OneDesk is software that combines helpdesk and project management.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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TeamSupport Salesforce Help Desk integration
Learn how TeamSupport's customer support software integrates with Salesforce CRM for seamless, bi-directional customer management.
Your OneDesk Customer Portal
OneDesk is software that combines helpdesk and project management.
Mattermost Dev Talk - Plugin Starter Guide
A quick starter guide for Mattermost plugins. Presented by Joram Wilander, a Mattermost core committer.
Zendesk Launches Discord Integration Enabling Seamless Customer Support Within World's Largest Gaming Community
SINGAPORE – August 14, 2018 – Zendesk, Inc. (NYSE: ZEN) today announced an integration with Discord that makes it easier for game developers and publishers to solve customer service issues directly in Discord without interrupting game time.
Girish Mathrubootham shares Freshworks story
Our CEO and Founder, Girish Mathrubootham, shares the story of Freshworks and his advice for startups at the Refresh:CX conference in Sydney.
Freshdesk Marketplace Stories from the Month that Went by
The Marketplace has been growing week on week and as usual, we have a new set of apps that have been added to our marketplace this month. This month has been an exciting time for us as we also had our partner webinar with CxMoments on 1o July 2018. Let’s dive into what the Freshdesk marketplace brings to the table this month to boost your customer experience and customer engagement.
WhatsApp flaw allows your chats to be altered
The vulnerabilities allow an attacker to impersonate chat participants – a classic man-in-middle attack. For CIOs this is yet another warning sign that the use of WhatsApp as a messaging app within enterprise environments can put sensitive information, and company reputation, at risk.
An overview of Troop Messenger - The Business Messaging App
Troop Messenger, a team chat application is loaded with the best of features any business chat would acquire for prosperous growth of a business with seamless team collaboration as its base. With features like unlimited chat storage, audio/video calling, location sharing, Unlimited Group creation, Broadcasting and many more, Troop messenger promises to provide everything needed for a successful team collaboration