Information security is one of the most talked-about topics nowadays. And for good reason. According to IBM, the average cost of a data breach in 2024 was a record-high $4.88 million, a 10% increase over the previous year. Breaches affecting data hosted in public clouds had the highest average cost at $5.17 million. With more business functions being outsourced, more people working remotely, and more data stored and processed in the cloud, there’s no room for lax security.

‍ Rapid and secure communication is essential in a contemporary workplace, particularly with the rise of remote work. This is why messaging apps have become vital for real-time collaboration and productivity. The State of Business Communication report indicates that 72% of business leaders believe effective communication boosts productivity. This highlights the importance of messaging apps for more seamless collaboration.

What do TikTok, Amazon, Meta and Google have in common with H&M, British Airways and Marriott International? Don’t worry. This isn’t a brain teaser. The answer is that all these household brands are paying hefty fines for GDPR compliance violations after mishandling personal data. In Meta’s case, we tallied nearly $2.5 billion (€2.277 billion) in fines since early 2022, including one record-breaking $1.3 (€1.2) billion infringement.

Legal departments are being increasingly recognized as an integral part of companies and organizations all over the world. In 2015, data showed that 61 percent of companies have at least one person handling legal operations. However, over the years, the average size of organizational legal teams has increased, and a recent survey of more than 420 legal departments found that the median number of team members is six.

HubSpot is one of the most popular CRM tools on the planet – especially for small and medium-sized businesses who are trying to scale. One of the benefits of HubSpot is the amount of useful sales data it generates. So, it may have occurred to you that if you can make this data more visible or accessible, it will keep your team focused and motivated. A TV dashboard or wallboard can have a powerful effect on a sales team.

Organizations are constantly striving to enhance workplace productivity and ensure smooth business processes. One method that has gained popularity is the implementation of employee monitoring systems. These systems, which utilize advanced monitoring technology, provide valuable insights into employee productivity and help improve team performance.

124 Are you aware of how your company is spending its most precious asset – time? Proper time tracking methods are crucial for increasing the efficiency of work, controlling resources, and delivering projects on time in your organization. Knowing how your employees are utilizing their time is important, as this information is useful in making better decisions that enhance performance.

In the current dynamic corporate landscape, contact centers are critical in providing outstanding customer support while efficiently controlling expenses. Call center operations must be optimized now more than ever due to rising consumer expectations and the complexity of offerings. Performance enhancement alone is insufficient to improve contact center operating efficiency; a more efficient, productive atmosphere that benefits customers and improves agent efficiency is also needed.