Do this, not that: A user's guide to generative AI
Best practices for engaging with large language models, straight from the experts.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
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The power of marketing diagrams: examples and best practices
Communicating efficiently and securing buy-in for new projects and strategies are critical for marketers — and visuals like marketing diagrams are an invaluable tool in this process, as they make complex marketing concepts easier to understand and help marketers quickly share the results of their work. How much more quickly? These visuals are processed 60,000 times faster than text.
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Five Important Strategies for Business Workflow Optimization
In today's fast-paced business environment, companies are constantly looking for ways to streamline operations, increase efficiency, and maintain a competitive edge. Workflow optimization is at the heart of these efforts, especially for professional services companies where time is literally money. From managing client relationships to ensuring that projects are completed on time, optimizing business workflows is crucial for success.
5 Software Applications Needed If Leaving Corporate to Start Your Own Company
Leaving the stability of a corporate job to start your own company is a bold move. It’s a decision filled with potential, but it also comes with significant challenges. One of the most critical aspects of setting up your own business is ensuring that you have the right tools in place. The right software applications can help streamline your operations, optimize workflows, and manage customer relationships effectively.
Element secures ISO/IEC 27001:2022 certification
We are delighted to announce that Element, including all of its subsidiaries, has successfully obtained ISO/IEC 27001:2022 certification, issued by Prescient Security LLC. This certification was achieved on our first attempt, and in a very short period of time, which is a testament to our commitment to the security of our products and operations. Security is always at the forefront of everything we do at Element.
New Release | Comprehensive CSV Import of Work Items
In our latest release, Craft.io introduces a powerful new feature—Comprehensive CSV Import of Work Items. This update enhances the way you onboard new workspaces by significantly improving our CSV import mechanism. Key Features: We hope you enjoy Craft.io’s latest features! Jump into Craft.io and try them out for yourself.
Mastering Help Desk Management: Your Guide to Ticket Management
Help desk management plays a pivotal role in delivering exceptional customer support and driving business success. Whether you’re managing a small support team or overseeing a large-scale operation, mastering the art of help desk management is essential to achieving seamless ticket resolution, optimizing workflows, and enhancing customer satisfaction.
Part 3 - Setup a developer experience platform using Compass: Assigning Ownership
Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.
Resources for Jira | Atlassian
Jira makes it easy for teams to collaborate, align, and deliver work, all in one place. Learn more about the resources that will help your team use Jira more effectively.
Implicit Knowledge: How To Recognize and Capture It
In Service Management, there's a vast amount of knowledge at play—some of it is documented and formalized, and some of it is not. Implicit knowledge may not be as straightforward to manage as explicit knowledge, which is easy to capture and share through manuals or databases. What happens with this knowledge that isn’t so easily put into words?