Teams | Collaboration | Customer Service | Project Management

The latest News and Information on Collaboration, tools and related technologies.

Creating an equitable workplace culture - Interview with Suman Gopalan

This episode features an interview with Suman Gopalan, Chief HR Officer at Freshworks. Suman has spent her entire professional career in HR, holding positions at publicly traded companies like The Nielsen Company, Dell Technologies, and Whirlpool. At Freshworks, Suman pilots the global people strategy to develop and engage their employees. In this episode, Amanda and Suman examine diversity in the workplace. They discuss Suman’s passion for women in the workforce, key elements of workplace culture, and why it’s better to hire people that add to that culture versus fitting in.

9 best on-premise chat solutions for secure business collaboration

Given the widespread use of instant messaging and chat apps for communication in 2023, organizations are prioritizing control over data exchanges on these platforms. MarketsandMarkets reports that the on-premises collaboration market is projected to grow at a CAGR of 12.7% during the forecast period, with an expected market size of USD 85.8 billion by 2026. What drives this growth? It is the increasing adoption of cloud-based and on-premises collaboration solutions by organizations!

On-premise solutions: 5 reasons why they're getting more popular

Lately, on-premise solutions are experiencing an upsurge. Although many companies choose cloud computing for its convenience and scalability, organizations prioritizing airtight security, complete control, and privacy prefer leveraging on-premise solutions. On-prem deployment has many unique benefits businesses can capitalize on, such as in-house storage of data and software, lower network bandwidth cost, easier compliance, and more.

Achieve work-work balance with this guide to asynchronous collaboration

As companies have adopted more remote and hybrid models, the ways we work continue to change. Research finds that up to one-third of meetings are unnecessary, which means companies are wasting millions of dollars as workers contend with ongoing screen fatigue and burnout. Like most things in life, humans need balance, and it’s becoming apparent that teams need to be more intentional about collaboration.

Automate Slack and Microsoft Teams Notifications using Python

Messaging apps are essential for internal collaboration and critical notifications such as reminders, alerts, and other time-sensitive updates. While integrating with the Slack and Microsoft APIs is fairly straightforward, implementing these tools as a part of a full-featured notification system that embeds with your app experience can be far more daunting.

6 Communication Plan Templates With Examples

Effective communication plans are critical to any business. You need to describe your specific business messages and who should say them across business situations. This can help ensure your staff and stakeholders take your desired action. The result is that you reach your communication goals. The thing is, certain business situations crop up more than once.

The Future of IT service Desk: Moving Beyond Traditional Service Desk

What is Workativ? Workativ is a FREE no-code SaaS platform for companies to quickly build, automate, and deploy conversational AI chatbots with app workflow automation out-of-the-box in less than 60 mins. No coding is required. Workativ differentiates itself by focusing on employee IT & HR support for digital and hybrid workplace transformation. Along with the chatbot, Workativ has a powerful app workflow automation engine and out-of-the-box automation marketplace with prebuilt bots and 600+ pre-built app workflows for the chatbot.