Teams | Collaboration | Customer Service | Project Management

Latest Videos

Geckoboard's Zendesk integration in detail - share live ticket data with your team in minutes

With Geckoboard’s Zendesk integration, it’s easy to build real-time dashboards to share with your agents to keep them sharp and motivated throughout the day. Designed for desktop, TV and mobile.

Time Champ's New Task Timer | Quick Overview

Struggling with missed deadlines and poor visibility into team productivity? Time Champ's task timer is your solution for real-time tracking and detailed work log reports, designed to enhance productivity across your organization. In this video, we delve into how the task timer can help you track task time, manage time effectively, and ensure every minute counts towards your goals.

Part 4 - Setup a developer experience platform using Compass: Creating Scorecards

Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.

Part 3 - Setup a developer experience platform using Compass: Assigning Ownership

Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.

New Release | Comprehensive CSV Import of Work Items

In our latest release, Craft.io introduces a powerful new feature—Comprehensive CSV Import of Work Items. This update enhances the way you onboard new workspaces by significantly improving our CSV import mechanism. Key Features: We hope you enjoy Craft.io’s latest features! Jump into Craft.io and try them out for yourself.

Unleashing Employee Superpowers and Leader Authenticity with Sandy Gould, Chief People Officer

This episode features an interview with Sandy Gould, Chief People Officer at Pinwheel. In this episode, Shawn sits down with Sandy to discuss strategies for building company culture, insights into building trust and fostering psychological safety, and injecting humanity into HR.