Teams | Collaboration | Customer Service | Project Management

Bridging art & strategy: redefining internal comms in a growing company with Sarah Kaplan

In this episode, we sit down with Sarah Kaplan, Director of Internal Communications at Smarsh. With a background that spans from opera performance to corporate communications, Sarah has led transformational change while building Smarsh’s internal communications function from the ground up. Carolyn Clark, Simpplr’s VP of Communications and EX Strategy, moderates the conversation as they discuss leading through acquisition and leadership changes, why ruthless prioritization is key to scaling small teams, and how communication can support a company’s transition from startup to mature organization.

Connecting Jira Service Management On Call Schedules to Slack

This video gives a detailed walk through of connecting Jira Service Management's On-Call Schedule to Slack using the ChatOps bot. You'll learn how to set up notifications for on-call schedules and customize the alias for easy access. About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

How to Build a Confluence Page | Atlassian Answered

Confluence is a project management tool used by millions to write, share, and store content. In this step-by-step tutorial, we will break down how you can produce your first Confluence Page! About Atlassian: Behind every great human achievement, there is a team. From medicine and space travel to disaster response and pizza deliveries, we help teams all over the planet advance humanity through the power of software. Our mission is to help unleash the potential of every team.

Visualize Information with a Mind Map in Miro

Mind maps are a powerful way to organize your thoughts, explore new ideas, and bring clarity to your brainstorming process. In this video, see how we use Miro to create a mind map for a marketing campaign—step by step. You’ll learn how to: Whether you're planning a project, launching a new feature, or mapping out your next big idea—mind maps in Miro make it visual, fast, and collaborative.

Freshservice for MSPs: Scale Smart and Serve Better

Deliver exceptional service at scale with Freshservice for MSPs—the ITSM suite designed to simplify operations, reduce chaos, and accelerate onboarding. Customize branding, set global or client-specific SLAs, and automate workflows effortlessly. Whether you're managing 5 clients or 50, Freshservice gives you the visibility and control to grow with confidence.