To get the most out of the powerful technology, start with an open mindset.

I’m a reformed wannabe reporter, news producer, publicist and internal comms nerd (yes, I write with a fountain pen) who’s spent the last two years in my first real startup, dreaming of how to transform employee communications technology. In my current role, I lead corporate communications for our 500-person company.

As artificial intelligence continues to change the landscape of the digital world, every industry is impacted differently. Software companies face a unique challenge in managing ever-evolving feature updates and complex technology. With AI, service can be simplified and support can be streamlined. At TeamSupport, we know the value of scalable support solutions. Our AI elevates our robust platform and all it has to offer, while maximizing the digital transformation industry-wide.

Best practices for engaging with large language models, straight from the experts.

With constantly evolving technology and digital innovation, customer expectations have never been higher. Companies are looking for new ways to exceed these expectations, and that is where data analytics comes in. Platforms like TeamSupport offer powerful analytics tools that stand on the frontier of this transformational shift, transforming customer support from reactive to proactive.