Teams | Collaboration | Customer Service | Project Management

See how Analyst Copilot and prebuilt Analytical Apps give your service team instant, AI-powered insights, without waiting on a data team. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

See how Zendesk's Dataset Builder puts enterprise-grade data modeling in the hands of your service team, no SQL required. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Leaders can see when something's wrong, but understanding why means waiting on analysts. Agentic Analytics changes that. At the center is Analyst Copilot, an always-on AI analytics assistant powered by Context Graph, the system of compounding intelligence that gets smarter with every analysis. See how to go from question to decision in minutes. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

Why do the world’s most innovative AI companies build their agents in Slack? Watch and find out.

Admin Copilot helps Zendesk admins proactively improve support operations with AI-powered insights, recommendations, and configuration conversations. Spot risks before they escalate, identify workflow inefficiencies, and safely make configuration changes with previews and approvals built in. Admin Copilot combines weekly performance insights with a conversational assistant to help admins continuously optimize their Zendesk setup.

People, teams, and AI agents are all showing up to the same place for work — Slack. And it's companies like OpenAI, Anthropic, Notion and Vercel who are leading the way.