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Retail's next frontier: elevating customer experience with Zendesk AI
Discover how retail businesses are modernising CX, delivering personalised services and boosting efficiency and savings with Zendesk AI.
How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction and creating memorable moments during their busiest times of the year.
Simpplr's newest product features and updates: Accelerate efficiency with AI Assistant, improve communications, analytics & more
From a personalized AI Assistant to transform self-service to expanded mobile notifications that boost newsletter engagement — here’s what you need to know about Simpplr’s latest product releases.
Deep Dive on AI Agents Post Relate Community Event
On June 27, we hosted our highly anticipated second event in our Post-Relate Community series, where we delved into the world of AI agents: the most autonomous bots in CX. Our expert panel provided a deep dive into the core functionalities of AI agents, followed by an engaging, interactive demo.
Box and Slack Expand Partnership with the Launch of Box AI in Slack
Thousands of Customers Depend on The Combined Power of Box and Slack to Securely Collaborate With Their Content.
Is Azure Down?
As the reliance on cloud services like Azure Virtual Desktop (AVD) and Azure Active Directory (AD) continues to soar, the need for robust monitoring tools has become critical. Ensuring optimal performance and availability of Azure services is vital for organizations shifting towards Virtual Desktop Infrastructure (VDI) for full-time or disaster recovery use.
Preview: Zoom recordings in Mattermost with Copilot summaries
In this experimental preview, see how the Mattermost Zoom plugin can share recordings and transcripts from recurring meetings directly in a Mattermost channel. This new functionality allows organizations to bring more team context into Mattermost discussions and use the LLM of their choice on their Zoom data. If enabled and configured, use Mattermost Copilot to rapidly extract insights and share them with your team via AI-generated summarization.
Create, Modify, and Optimize Docs with AI on Miro: A Step-by-Step Guide
Unlock the power of Miro to create, modify, and optimize your documents effortlessly! In this video, we’ll show you how to Create, Modify, and Optimize Docs with AI on Miro in just a few simple steps. Learn how to harness AI to enhance your documentation process, making it faster and more efficient.
The Smarter Way to Work with Automation & AI
Knowledge workers can find information faster, work smarter, and achieve more with M-Files platform. M-Files features an innovative metadata-driven architecture and embedded workflow engine. This enables customers to eliminate information chaos, improve process efficiency, and automate security and compliance. M-Files is revolutionizing the way knowledge workers perform by automating processes—from document creation and management to workflow automation, external collaboration, enterprise search, security, and compliance and providing industry leading GenAI, M-Files Aino.