Teams | Collaboration | Customer Service | Project Management

May 2024

Integrate InvGate Insight with ServiceNow and Add ITAM Capabilities to your Service Desk

For all ServiceNow users looking to enhance their IT Asset Management (ITAM) capabilities, we have exciting news! Now you can integrate InvGate Insight with ServiceNow and get quick access to information on your assets throughout their lifecycle directly from your service desk. Plus, there’s no need to undergo long and complicated implementation processes. In just a few steps, and avoiding unnecessary high costs, you will have it set up and functioning.

Team '24 Founders' Keynote

Distributed teams, artificial intelligence, and work silos are just a few of the challenges organizations face. We think technology should make work easier, not harder, and that connected teams equal successful teams. Join founders Mike Cannon-Brookes and Scott Farquhar, and President Anu Bharadwaj, to hear how Atlassian will power the future of teams to make the impossible, possible.

How to Become a Miroverse Creator

Have you ever wondered who the Creators are that submit templates to the Miroverse and whether it’s difficult to become one? We’re here to answer these questions and prove that everyone can be a Creator. ​Reveal all your worries and concerns by chatting with the Submission Coordinators - Jamie Brit and Boris Aggev - who review dozens of templates every day!

5 Overservicing Mistakes That Hurt Your Profitability w/ Alyson Caffrey

Over 1/3 of agencies frequently struggle with overservicing clients. You’ve likely felt the pain yourself. When projects are going well out of scope and things are taking longer than your team planned, it can have a major impact on your agency’s profitability. Alyson Caffrey, Founder & COO of Operations Agency, has identified the 5 biggest scoping mistakes across dozens of agencies that are often leading to this overservicing problem–and ultimately underperforming profit margins.

TeamSupport: The Customer Support Software Powerhouse

In the ever-evolving landscape of customer service software, TeamSupport stands out with its dedicated focus on enriching customer support. It differs from other platforms by emphasizing a holistic approach to each customer interaction. Zendesk, another significant name in this space, also provides robust solutions for customer service.

8 effective strategies for team conflict resolution in the workplace

Teams in the fast-paced corporate sector will inevitably have disagreements. The productivity and morale of a team can be greatly impacted by how these disputes are handled, regardless of whether they result from personality conflicts, disagreements, or misunderstandings. Hence, in addition to being essential, effective team conflict resolution may be a competitive advantage that fosters creativity and a positive work atmosphere.

The best city in the United States for remote workers

People can now choose their homes based on what best suits their requirements and lifestyle, thanks to a major shift in the employment landscape that promotes remote work. Some locations are ideal for remote workers due to their strong infrastructure, affordable housing, and high quality of living. Our daily lives are becoming increasingly filled with remote work. Portland, Maine, is the most popular destination for remote workers in the United States.

Safeguard mission-critical work with Atlassian Guard | Atlassian

Guard your organization’s next big idea with Atlassian Guard – our most advanced security offering. Enable your teams to collaborate securely across Atlassian cloud products with proactive security controls, actionable detections, and suggested remediations to respond to threats before they become incidents.