Teams | Collaboration | Customer Service | Project Management

December 2024

troop messenger

Which Video Conferencing Software is Right for Your Business?

Dec 31, 2024 By Archana Dasa In Troop Messenger
Choosing the best video conferencing software is a crucial choice for any business in today's digitally-first world. A dependable video conferencing solution is essential whether you're conducting virtual meetings, interviewing clients, or networking with team members worldwide. Which video conferencing tool is best for your company, given the abundance of options available?
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troop messenger

What is Post Quantum Cryptography & Why It's Crucial for the Future

Dec 30, 2024 By Archana Dasa In Troop Messenger
As our societies become integrated with technology, data security has been deemed to be of high importance. That is why, along with technological advances, new techniques to hack into networks and gain unauthorized access to personal data are being invented. Notably, the fastest upcoming threat that may continue chipping away at our cryptographic systems is quantum computing. That is where post-quantum cryptography, better known as PQC, comes in as a solution.
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troop messenger

Mastering Team Communication with AI: The Role of Paraphrasing Tools in Collaborative Success

Dec 27, 2024 By Archana Dasa In Troop Messenger
In today’s remote world, communication in business operations is vital for business success. Whether working remotely or in a hybrid, teams must be able to communicate clearly for projects to be completed on time and effectively. Artificial intelligence (AI) tools such as paraphrasing tools can streamline business operations and help with team communication levels.
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troop messenger

Streamlining Workflow: Using Group Chats and Channels for Better Collaboration

Dec 27, 2024 By Archana Dasa In Troop Messenger
It seems that modern teamwork can no longer operate without group chats. They make communication faster, which leads to easier collaboration and more organized projects. Group chats can improve work efficiency, no matter if it’s a small team or a global organization. But how do you get the most out of them? It’s important to use the technology effectively, after all. How can group chats and channels boost collaboration and create a more productive work environment? We try to find out.
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troop messenger

How Quantum Communication Works: A Beginner's Perspective

Dec 24, 2024 By Archana Dasa In Troop Messenger
In the rapidly evolving technological landscape, quantum communication stands out as one of the most revolutionary innovations of our time. The combination of quantum mechanical principles and advanced communication algorithms is set to revolutionize how we safely and effectively share information. But what exactly is quantum communication, and how does it work? Let’s explore the world of quantum communication, from its fundamental concepts to its sophisticated applications.
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troop messenger

Why Modernize Legacy Applications: A Strategic Business Move

Dec 24, 2024 By Archana Dasa In Troop Messenger
Businesses in the rapidly evolving digital landscape will have to improve and remain constantly competitive. Yes, those foundational legacy applications do become hindrances to progress because while they may have served their time, they have grown up stagnant, becoming slowly more and more incapable of scaling, integrating, and securing themselves. It’s no longer optional: these outdated systems need to be modernized for businesses that want to survive in the digital age.
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chanty

Effective Ways to Improve Communication in the Workplace

Dec 24, 2024 By Yelyzaveta Hodun In Chanty
You know that moment in a team meeting when someone puts up an idea, and instead of a discussion flowing from it, it gets met with… awkward silence? Or when a simple project update turns into some kind of crossed wires and “I thought you meant this” moment? Yep, we’ve all been there.
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rocket.chat

VoIP communication tool: 10 must-have features to look for

Dec 24, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Voice over Internet Protocol (VoIP) has dramatically surged in growth, especially in business and workplace communication. The need for affordable, efficient, and scalable communication drives this growth. The rise in remote work has also made traditional phone systems obsolete, expensive, and rigid. G2 reports suggest that 24% of software buyers still have POTS (plain old telephone service), compared to 36% who invested in VoIP.
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chanty

40+ Best Out of Office Message Examples: Standout Templates for Every Occasion

Dec 23, 2024 By Anastasia Matveyeva In Chanty
It’s tempting to just wrap up some loose ends, close your laptop, and start your time off. But when you’ve put in the time to nurture relationships with colleagues, clients, and prospects, you need to let them know when you’re away. That’s why setting up an out of office (OOO) message is essential. Whether you’re taking a vacation, going on medical leave, or changing jobs, your notice sets expectations.
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chanty

Free Group Communication Apps for Employees, Teachers and Coaches

Dec 23, 2024 By Anastasia Matveyeva In Chanty
Ever tried to organize a sports team practice and felt like a part-time detective trying to figure out who actually send the message? Or managing parent-teacher communications where half the parents never saw the memo about the big school event, while the other half still asks where to find the details? Maybe your remote team’s updates are scattered across so many tools that you need a roadmap just to follow the conversation.
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troop messenger

Slack vs Teams vs Zoom and More: The Ultimate Tool Comparison Guide

Dec 23, 2024 By Archana Dasa In Troop Messenger
The way teams communicate and collaborate has evolved tremendously in recent years. From simple messaging apps to complex project management tools, the market is overflowing with options. But choosing the right tool can make or break productivity in your organization. Whether it’s for instant messaging, video conferencing, or task tracking, every business has unique needs and finding the perfect fit is no small task.
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troop messenger

The Role of Collaboration Tools in Distributed Teams

Dec 23, 2024 By Archana Dasa In Troop Messenger
Imagine a symphony orchestra, but instead of musicians sitting together in a concert hall, they’re scattered across the globe. The violinist is in Tokyo, the cellist is in São Paulo, and the percussionist keeps the beat from Nairobi. Despite the distance, the music they create together is seamless and breathtaking. Now, replace the orchestra with a distributed team working across time zones, and you have a picture of how today’s global workforce operates.
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chanty

Healthcare Messaging Apps That Simplify Team Communication

Dec 20, 2024 By Yelyzaveta Hodun In Chanty
Imagine you are a doctor and need to contact your colleague to obtain an urgent update on the patient’s condition. You call, but they are unavailable. You send an email – too slow to get a response. Meanwhile, the precious moments tick away, and here you go juggling patient care with out-of-date communication tools. Frustrating, isn’t it? Now, picture a world where secure, instant communication with your team is always at your fingertips.
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chanty

Cloud Content Collaboration Software for Seamless Teamwork

Dec 20, 2024 By Yelyzaveta Hodun In Chanty
Collaboration doesn’t have to be a puzzle – unless you’re using the wrong tools. Misplaced files, endless back-and-forth for approvals, and questions such as “Wait, is this the latest version?” have teams stuck. That is where document collaboration software saves the day. It’s not another tool to add to your stack, but your key to working smarter.
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chanty

Team Management Tools to Streamline Workflows

Dec 20, 2024 By Anastasia Matveyeva In Chanty
Have you ever tried to run a meeting where half the team is brainstorming, a few are still finishing last week’s work, and one person doesn’t know why they’re there? It’s not chaos-it’s just work without alignment. In the modern workplace, it often feels like everyone’s running toward the same goal – but on completely different tracks. A solution to this challenge is team management software.
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element

In an increasingly volatile world, governments turn to Element and Matrix

Dec 19, 2024 By Steve Loynes In Element
It feels as though 2024 was a year that highlighted the need for a new era of communications. To cite just a few examples, Russia intercepted German military discussions about providing Taurus missiles to Ukraine through a security lapse during a WebEx video conference call. A weakness exploited through a lack of interoperability between systems, and reliance on the unencrypted phone network to bridge the gap.
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rocket.chat

10 steps to accelerate digital transformation in government

Dec 19, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Did you know that Estonia’s e-Government initiative helped save the country about 2% of its GDP annually? Such successful digital transformation in government initiatives helped reduce bureaucratic processes, streamline services, and more. Unfortunately, many countries still face challenges with outdated government software and digital systems. These put taxpayers at risk, which impedes service delivery, citizen trust, and transparency.
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chanty

6 Company Chat Apps to Boost Collaboration

Dec 18, 2024 By Anastasia Matveyeva In Chanty
Has your team ever wasted time searching for information, chasing down updates, or trying to get everyone on the same page? It’s frustrating when important conversations get lost in email threads, or you can’t quickly find that key document everyone’s asking about. Without streamlined communication, productivity suffers, deadlines get missed, and projects stall.
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rocket.chat

Is Slack secure? Exploring the major concerns and the best alternative

Dec 18, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ With over 10 million daily active users, Slack's popularity also makes it a prime target for cybercriminals. This increases the risk of data breaches, raising a vital question for enterprises seeking safe collaboration: Is Slack secure? As per Mimecast, 1 in 166 messages sent on Slack contains confidential information, creating opportunities for unauthorized access, phishing, or data leaks. In July 2024, a noteworthy incident also took place, which questioned its integrity.
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troop messenger

What Are the Best 5 Remote Desktop Software Solutions for 2025?

Dec 17, 2024 By Archana Dasa In Troop Messenger
In today’s fast-paced digital environment, remote desktop software has become essential for businesses and individuals. These tools enable devices to be accessed, controlled, and maintained from any location, making them vital for IT professionals, remote operators, and casual users. Whether you need robust, remote remote management software, secure desktop software, or the best free remote desktop software, 2025 offers many powerful options.
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troop messenger

What Drives Employer-Employee Success? The Answer Lies in Data and Communication

Dec 17, 2024 By Archana Dasa In Troop Messenger
How can organizations ensure they’re building a thriving workplace in a rapidly evolving business landscape? A recent study found that 76% of employees feel more engaged when their feedback is valued and acted upon, and businesses prioritizing open communication are 21% more profitable. These numbers underline a critical insight: the key to success lies in harnessing tools and strategies that promote clarity, compliance, and collaboration.
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troop messenger

Looking for a Google Chat Replacement? Try Troop Messenger in 2025

Dec 17, 2024 By Archana Dasa In Troop Messenger
The way businesses communicate is rapidly evolving. With the growing need for efficient and secure communication tools, finding the perfect messaging app is crucial. If you’re searching for a Google Chat replacement, look no further than Troop Messenger. In this blog, we’ll explore why Troop Messenger is the best alternative to Google Chat in 2025, discussing its standout features, benefits, and how it outshines its competitors.
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element

Scotland's brave new world of end-to-end encrypted workplace messaging

Dec 17, 2024 By Steve Loynes In Element
By now you’d assume most government organisations are aware of the risks associated with consumer messaging apps like WhatsApp, Signal and Telegram being used in the workplace. Consumer apps, convenient for personal use, are completely unsuited for official communications. They lack the necessary security, auditability and management controls that public sector organisations require.
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chanty

Streamline Your Business Communication with Work Messaging Apps

Dec 17, 2024 By Anastasia Matveyeva In Chanty
You’re in a meeting, and someone asks, “Did you see the update?” You pause, scrolling through tabs and chats, hoping to find that one message. It’s frustrating, isn’t it? When communication tools scatter information instead of organizing it, productivity takes a hit, and stress levels climb. Group messaging apps should make teamwork easier, and not feel like a digital scavenger hunt.
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chanty

Improve Business Productivity with Effective Software

Dec 17, 2024 By Yelyzaveta Hodun In Chanty
Ever get that moment when your team is apparently on the move but actually never moving? There were meetings held, tasks were dispensed, and somehow it still remained in limbo. Like everyone was busy and all, but no productivity at all. Ringing any bells? This is the scenario many businesses face: everyone works hard, but things just don’t move forward. The problem often isn’t the effort; it’s the efficient systems to keep everything on track.
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chanty

Enterprise Communication Tools That Drive Team's Efficiency

Dec 17, 2024 By Yelyzaveta Hodun In Chanty
When your team is spread across multiple locations, juggling multiple projects, and facing daily challenges, it can feel like an uphill battle to stay connected. With all the tasks, deadlines, and responsibilities, keeping everyone in the loop can be hard work. It’s easy for important messages to get lost, and communication gaps can lead to delays or confusion.
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rocket.chat

Is Microsoft Teams secure? A comprehensive review and 5 best alternatives

Dec 17, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ In July 2023, Storm-0324, a ransomware group, exploited Microsoft Teams to distribute phishing lures. Using an open-source tool, they impersonated IT support personnel in Teams chats, deceiving employees into downloading malicious payloads. So, is Microsoft Teams secure in 2024?
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chanty

Team Task Management Software for Small Business Productivity

Dec 16, 2024 By Anastasia Matveyeva In Chanty
Ever had one of those team meetings where everyone leaves thinking they’re on the same page, only to find out later that no one actually knows who’s doing what? Tasks start piling up, deadlines sneak by, and the phrase “I thought you were handling that” is just a little too familiar. That’s where team task management software comes in.
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chanty

Collaboration Software Solutions for Business Success

Dec 16, 2024 By Anastasia Matveyeva In Chanty
We’ve all been there – tasks slipping through the cracks, team members asking for updates you’ve already sent, and important files mysteriously vanishing into the digital void. It’s frustrating, isn’t it? Collaboration is supposed to make life easier, not harder. Yet, without the right tools, it can feel like everyone’s speaking a different language. That’s where the right business chat software can make all the difference.
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rocket.chat

7 common mistakes companies make in their business continuity plan

Dec 16, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ A well-crafted business continuity plan (BCP) can safeguard an organization's operations, reputation, and financial stability, as it serves as a roadmap for dealing with disruptions or unexpected challenges, such as natural disasters, cyberattacks, or other emergencies. Failing to establish an effective plan can have devastating consequences. For example, 40% of businesses do not reopen after a disaster, and 90% fail within a year if they cannot resume operations within five days.
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troop messenger

Is Troop Messenger the Best Texting App for Teams? Here's Why

Dec 16, 2024 By Archana Dasa In Troop Messenger
Effective communication is essential for team success in the fast-paced world of today. Finding a texting app that genuinely fits the needs of your team can be difficult given the abundance of options available. Enter Troop Messenger, the ultimate text message app that combines powerful features, unparalleled security, and seamless collaboration. In this blog, we’ll delve into what makes Troop Messenger stand out as the best texting app for teams.
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courier

Smart Notification Scheduling with Delivery Windows

Dec 16, 2024 By Seth Carney In Courier
Sending a notification is simple—sending it at the right time is not. Whether it’s avoiding off-hours pings or managing users across time zones, timing matters. With Courier’s new Delivery Window, you can deliver messages at the perfect moment—without the overhead of custom scheduling code. Set the Rules, We’ll Handle the Rest The Delivery Window feature lets you define when notifications should go out, and Courier ensures they follow your rules.
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troop messenger

Top Screen Share Apps to Boost Your Team's Productivity

Dec 13, 2024 By Archana Dasa In Troop Messenger
These days, in fast-paced, virtual-first workplaces, collaboration, and verbal exchange are more essential than ever. Teams running across unique locations frequently face challenges in keeping seamless coordination. Screen share apps have emerged as a powerful strategy to bridge the space, making far-flung collaboration intuitive and green.
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chanty

6 Tools to Increase Team Productivity at Work

Dec 13, 2024 By Anastasia Matveyeva In Chanty
Your team juggles a ton, the deadlines are one on top of another, and with all the hard work your people put in, getting results still feels like an uphill struggle. Sound familiar? The modern workplace is built around making sure everything runs in motion, but it does often feel overwhelming. Take time out when the pressure gets this hot and productivity grinds to a halt, and give it a bit of a rethink.
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chanty

Free Group Messaging Apps for Better Team Efficiency

Dec 13, 2024 By Anastasia Matveyeva In Chanty
Have you ever been buried under a pile of e-mails, trying to keep up with endless team conversations? Or your team uses several channels to communicate, and it’s become too chaotic to manage effectively. If this sounds familiar, you’re not alone. In today’s fast-moving work environment, communication is key – but having the right communication tools makes all the difference.
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zulip

Try Zulip's next-gen mobile app, powered by Flutter

Dec 12, 2024 By Greg Price In Zulip
I’m very happy to announce the general beta release of Zulip’s next-generation mobile app for Android and iOS! For over a year, we’ve been rebuilding mobile Zulip from scratch atop a new technical foundation powered by Flutter. The new app offers a sleek new design and a faster, smoother experience than the old app built on React Native. For those of you just tuning in: Zulip is an open-source team chat application designed for seamless remote and hybrid work.
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troop messenger

Troop Messenger vs Popular Collaboration Tools: Why Troop Messenger Outshines Competitors

Dec 12, 2024 By Archana Dasa In Troop Messenger
In today's competitive business environment, effective team communication tools are a must. Teams need platforms that are secure, feature-rich, and cost-effective to meet the demands of modern workflows. Whether you're considering Microsoft Teams vs Slack or Skype vs Zoom, finding the right tool for your business can be challenging. Troop Messenger stands out by offering an all-in-one solution that caters to businesses of all sizes, ensuring productivity and collaboration without compromise.
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chanty

8 Free Group Chat Apps for Work Collaboration

Dec 12, 2024 By Yelyzaveta Hodun In Chanty
Business involves so many challenges, but it is always about keeping everyone on the same page. Still, let’s get serious, no one wants to invest fortunes just to chat with one’s team. Maybe your budget is tight or you’re just out seeking better ways to make the collaboration more effective; anyhow, finding a decent, free group chat app makes you feel like a treasure hunt winner. This post is here to help you cut through the clutter.
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chanty

Top 6 Simple Project Management Software for Small Businesses

Dec 12, 2024 By Yelyzaveta Hodun In Chanty
Running a small business is like trying to get a ship through stormy seas. Deadlines crash in like waves, the budget is as tight as the sails, and your crew looks up to you for guidance to get them through it. It’s tough, but there’s a lifeboat: project management software. No matter how rough the waters get, this tool can help streamline tasks, improve communication, and keep you on track.
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chanty

The Ultimate Guide to Business Chat Software for Teams

Dec 11, 2024 By Anastasia Matveyeva In Chanty
Wrangling a team has never been trickier. Deadlines creep in a little closer, the tasks multiply, and it often feels like messages live everywhere: emails, text threads, and some mix of apps that don’t quite sync. Whether your team is spread across time zones or sitting in the same office, poor communication often becomes the silent productivity killer.
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chanty

Customer Communication Management Tools to Enhance Client Service

Dec 11, 2024 By Yelyzaveta Hodun In Chanty
Let’s face it: communicating with customers can be challenging sailing. Certain days, you’re firing off emails like a pro and feeling like you’ve got it all under control; other days, it’s like your inbox, chat notifications, and social media DMs have joined forces to test your patience. The truth is, that customer communications can be overwhelming. But with the right set of customer communication management tools, you make it manageable – and even, dare we say, enjoyable.
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troop messenger

Essential Compliance Practices for Mobile Apps in 2024

Dec 11, 2024 By Archana Dasa In Troop Messenger
In the era of mobile applications, Increasing roles of security and legal concerns in mobile applications are essential to developers of mobile applications, owners of businesses, and information technology (IT) workers. Their failure can result in losses, deterioration of user trust, and tarnished company reputation. This paper looks into compliance best practices of mobile applications in 2024 considering mobile privacy policies, security measures, and required laws.
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troop messenger

What Are the Advantages of Integrating SMS with Team Messaging Apps

Dec 11, 2024 By Archana Dasa In Troop Messenger
Effective communication is, without exaggeration, a key success factor in a business environment where the speed and accuracy of information exchange have become crucial. However, traditional means of communication have their limitations. These include the time it takes to deliver messages and the risk of losing important emails in the spam stream. But at the same time, SMS, as a universal channel, does not require access to the Internet. It is available on any mobile device.
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Concept Demo: Exportable Incident Audit Reports with Mattermost Playbooks

Dec 11, 2024 By Mattermost In Mattermost
In this demo, we’re showcasing a concept feature in Mattermost Playbooks: Exportable Incident Audit Reports. Exportable reports provide: This concept empowers technical teams to modernize processes with actionable insights while reducing manual efforts. Note: This is a conceptual demo. The capability has not yet been released in Mattermost. We’d love your feedback! Contact our Fast Futures team at fastfutures@mattermost.com to share your thoughts on this demo.
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rocket.chat

6 proactive cyber defense: securing remote-first enterprises in 2025

Dec 11, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ In 2022, LastPass detected suspicious activity in their development environment, where hackers gained unauthorized access to portions of their source code and technical information. By November, the attackers exploited this stolen data to breach a third-party cloud storage service. In March 2023, hackers exploited vulnerabilities in a senior DevOps engineer's home setup, using keylogger malware to bypass multifactor authentication and access the LastPass corporate vault.
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chanty

6 Best Online Task Management Tools for Teams

Dec 10, 2024 By Yelyzaveta Hodun In Chanty
Ever feel like your team works in separate vacuums, where each person has his or her tasks, but there needs to be more clarity into what’s happening elsewhere? Breakdowns in communication, missed deadlines, and duplicate work lead to complete chaos. It’s so easy for things to slip through the cracks or be truly forgotten. If there isn’t some system, wrangling all these moving parts feels like a never-ending battle.
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chanty

8 Effective Communication Apps for Team Collaboration

Dec 10, 2024 By Anastasia Matveyeva In Chanty
When communication isn’t managed, the team suffers. Time is wasted tracking updates, clarifying instructions, or managing conversations across multiple tools. Important information gets buried, leading to confusion, frustration, and a serious loss of productivity. These problems only get worse as teams grow. This is where an internal communications app steps in to transform the way teams work together.
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element

Synapse Pro slashes costs for running nation-scale Matrix deployments

Dec 10, 2024 By Steve Loynes In Element
We’re incredibly proud to announce the launch of Synapse Pro, a new enterprise Matrix server from Element that delivers phenomenal efficiencies for large-scale Matrix deployments in the public sector. Synapse Pro is Element’s best practice Matrix homeserver for huge public sector deployments.
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rocket.chat

Top 8 business continuity management tools for 2025

Dec 10, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ In April 2024, AT&T experienced a massive data breach, exposing customers' call and text records. In November, Blue Yonder was hit by a ransomware attack, disrupting operations for several retailers. Additionally, the US faced over five hurricanes, with Hurricane Helene devastating the southeastern region, claiming over 110. These incidents highlight the critical need for robust business continuity management (BCM) tools to ensure organizational resilience when exposed to massive disruptions.
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chanty

7 Best Team Collaboration and Productivity Software Solutions for 2025

Dec 9, 2024 By Yelyzaveta Hodun In Chanty
Ever feel like your team’s just in some kind of never-ending game of email tag? You know, that one where updates get lost, messages go unreturned, and nobody has any idea what is next? You’re not alone. The chaos of the modern workplace can make keeping a team aligned really tough. People juggling deadlines, projects, and meetings just don’t have enough time to sit down and talk.
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chanty

Top Remote Work Solutions for Seamless Communication

Dec 9, 2024 By Yelyzaveta Hodun In Chanty
Remote work sounds great, right? Flexible hours, work from anywhere, no long commute. But the reality? It’s not always so smooth. One minute you’re toggling between email and chat apps; the next, you’re digging around for an update posted deep in a long thread. Tasks fall through the cracks, deadlines feel chaotic, and team communication can become a game of telephone. Sound familiar? If so, you’re not alone. Many remote teams face similar challenges. This article is here to help.
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troop messenger

Finding Time for Communication: Strategies for Engaging with Colleagues

Dec 9, 2024 By Archana Dasa In Troop Messenger
Communication is key to any team's success. Coworkers should be on the same page to work effectively, and it’s hard to achieve that without a good rapport. The problem is, finding time to do when the schedules are packed and the deadlines are breathing down everyone’s neck. Not to mention how much digital noise can overwhelm anyone, leaving them feeling tired without even speaking with someone face to face.
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troop messenger

Revolutionizing Workforce Management: Top HR Tools for 2024

Dec 9, 2024 By Archana Dasa In Troop Messenger
Boost your workforce by ensuring their goals align with your organizational goals. But don’t stick to monotonous ways that burden HR teams. The beauty of workforce management lies in strategic planning, emphasizing objectives that revolutionize the future of the workforce. Picture your team having the ball in the final minute of the game, needing just a field goal to win. But your team trainer focused only on strengthening their star footballers, overlooking the kickers. The result?
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rocket.chat

10 ways data-driven decision-making is revamping workplace collaboration

Dec 9, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ To achieve secure workplace collaboration, teams need to rely on more than just teamwork. They must access to real-time data and insights, empowering them to make data-driven decisions and solve problems together. Despite adopting varying degrees of digitization and tools, traditional workplaces often grapple with inefficiencies like misaligned objectives, poor communication, and redundant workflows.
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Artificial Intelligence in Defense: Top 3 Uses and 1 Big Concern

Dec 9, 2024 By Rocket.Chat In Rocket.Chat
As the world advances into an era of cutting-edge technology, artificial intelligence (AI) is rapidly transforming every industry — including defense. From intelligence analysis to autonomous weapons, AI-driven systems are reshaping how we fight, offering unparalleled strategic advantages. Featured Speakers.
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rocket.chat

10 ways data-driven decision-making is revamping workplace collaboration

Dec 9, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ To achieve secure workplace collaboration, teams need to rely on more than just teamwork. They must access to real-time data and insights, empowering them to make data-driven decisions and solve problems together. Despite adopting varying degrees of digitization and tools, traditional workplaces often grapple with inefficiencies like misaligned objectives, poor communication, and redundant workflows.
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chanty

8 Business Messaging Apps: Best Enterprise & Corporate Messaging Solutions for 2025

Dec 6, 2024 By Anastasia Matveyeva In Chanty
You juggle many tasks, keep an eye on deadlines, and try to stay organized, but when it comes to communication, it feels like something always gets lost in the shuffle. Team members seem to miss important updates, important messages slip through the cracks, and suddenly the workflow feels more like a maze than a clear path. Sound familiar? If you work within an ever-growing team, or simply in a very busy office, you definitely know how much harder your biggest challenge is-keeping everybody in the know.
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troop messenger

Choosing the Right Healthcare CRM: Boosting Patient Engagement

Dec 6, 2024 By Archana Dasa In Troop Messenger
Managing and analyzing patient data efficiently is pivotal in healthcare. It is imperative to build solid patient-physician bonds and engage and retain patients. Various systems offer this service, but CRMs stand at the forefront of this tech revolution, transforming how providers manage patient data, streamline communication, and improve care delivery. These systems aren’t just add-ons; they’re essentials that enhance patient satisfaction and operational efficiency.
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rocket.chat

Critical infrastructure protection: Top 7 emerging threats

Dec 6, 2024 By Rocket.Chat Content Team In Rocket.Chat
Critical infrastructure protection is necessary because society is becoming more and more dependent on complex systems to maintain services like energy, transportation, water supply, healthcare, and communication. These systems are often exposed to risks such as supply chain vulnerabilities, cyberattacks, and the effects of climate change.
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element

Senators implore Department of Defense to expand the use of Matrix

Dec 5, 2024 By Steve Loynes In Element
This week the FBI, the US Cybersecurity and Infrastructure Security Agency (CISA) and partner agencies in New Zealand, Australia and Canada began advocating for the use of end-to-end encrypted (E2EE) communications. The move is in reaction to law enforcement backdoors in the public telephone network - including AT&T, Verizon and T-Mobile - being hijacked by Salt Typhoon; a cyberattack group believed to be operated by the Chinese government.
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rocket.chat

Top 8 emergency response tools and technologies for 2025

Dec 5, 2024 By Rocket.Chat Content Team In Rocket.Chat
In January 2024, enterprises were shaken by news of Russian hackers breaching Microsoft’s systems and accessing sensitive executive communications. A month later, in February, the Ivanti VPN breach compromised thousands of critical U.S. infrastructure devices. By May, the Volt Typhoon campaign revealed a coordinated effort by a China-linked group to hijack routers and target essential services. Alarmingly, Check Point Research reported a 30% rise in global cyberattacks in Q2 2024.
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troop messenger

Adapting Employee Learning Programs for Virtual Work Environments

Dec 4, 2024 By Archana Dasa In Troop Messenger
As workplaces evolve into remote and hybrid models, organizations must adapt their employee learning programs for virtual environments. Just as students rely on speedypaper review of paper writing services for assistance, companies can look to resources and feedback provided by online learning platforms to ensure they provide the most engaging virtual training programs possible.
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Introducing new tools for secure, verified, and centralized citizen & customer support

Dec 4, 2024 By Rocket.Chat In Rocket.Chat
Workspaces that extend beyond internal team collaboration and utilize Rocket.Chat to engage with citizens, customers, or patients will experience a structural yet seamless shift going forward. We’re excited to introduce a suite of powerful new features designed to elevate secure and confidential cross-channel communication between organizations and customers or citizens. Single Contact ID: docs.rocket.chat/docs/single-contact-identity VerifyChat App: docs.rocket.chat/docs/verify-chat-app Omnichannel Contact Center: docs.rocket.chat/docs/omnichannel-contact-center.
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rocket.chat

10 steps to build an IT emergency response plan

Dec 4, 2024 By Rocket.Chat Content Team In Rocket.Chat
‍ Cyberattacks are often not a matter of if, but when. Is your organization's emergency response plan strong enough to withstand the impact? The State of Ransomware 2024 report by Sophos revealed that 59% of global organizations were targets of ransomware in 2023. 70% of those attacks were linked to encrypted messaging apps. Another study shows that small to medium enterprises (SMEs) pay between $137 to $427 per minute in the event of an IT downtime.
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chanty

Microsoft Teams vs Zoom: Collaboration and Video Conferencing

Dec 3, 2024 By Mia Naumoska In Chanty
In today’s era when we are all physically distant, technology has taken the throne. Video conferencing software has become the poster child of working from home. It became vital for business organizations around the globe, enabling collaboration among business partners. As a matter of fact, it’s now a key factor in how businesses function, how families and friends interact, and how schools conduct their classes.
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troop messenger

How Collaborative Messaging Tools Enhance Data Warehouse Development for Businesses

Dec 3, 2024 By Archana Dasa In Troop Messenger
In the modern business landscape, data warehouses are indispensable for organizations aiming to harness the power of data for strategic decision-making. Integrating data from multiple sources into a centralized repository allows businesses to analyze trends, forecast outcomes, and derive actionable insights. However, building a data warehouse is complex and involves multiple stakeholders, including data engineers, software developers, business analysts, and project managers.
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troop messenger

6 Reasons Why Google Chat is the Best Messaging App for Businesses

Dec 3, 2024 By Archana Dasa In Troop Messenger
In recent years, business communication has changed a lot. Tools like Google Chat have become essential for improving teamwork and productivity. Google Chat is designed for businesses and offers features that make communication easier. It allows team members to message each other instantly, creating a collaborative environment that is vital in today’s fast-paced business world. According to Google Workspace, Google Chat helps teams communicate in real-time, making collaboration efficient.
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chanty

Business Communication Apps: Why You Should Invest in the Future

Dec 2, 2024 By Mile Živković In Chanty
The way we communicate as a population has changed. Text messages are an everyday staple. Platforms like Facebook Messenger and WhatsApp are increasingly popular in our social lives and business communication apps at work. When was the last time you “called” home because you were going to be late? In fact, people across all generations prefer to message rather than call or email when chatting one-on-one or with a group.
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rocket.chat

Product Roundup: What's new in Rocket.Chat 7.1

Dec 2, 2024 By Laís Rocha In Rocket.Chat
Workspaces that extend beyond internal team collaboration and utilize Rocket.Chat to engage with citizens, customers, or patients will experience a structural yet seamless shift going forward. We’re excited to introduce a suite of powerful new features designed to elevate secure and confidential cross-channel communication between organizations and customers or citizens.
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Early Demo: Interpretation and summarization of complex files with Mattermost Copilot

Dec 2, 2024 By Mattermost In Mattermost
We’re working on a new capability for Mattermost's AI Copilot that allows you to interpret, summarize, and extract important information from complex file attachments. This will make it easier for our customers to gather insights from reports, and understand data from complex graphs, charts, or other visualizations. And because you can connect the AI service of your choice, you can connect to local LLMs and keep your collaboration data safe.
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