‍‍ Public services and innovation in government are entering a new era of speed and satisfaction, thanks to the power of AI. A good example of this transformation is the tax chatbot by the Internal Revenue Service, which assists taxpayers with filing their tax returns. Since its implementation, it has led to a 30% reduction in calls to the IRS helpline.

‍ In December 2022, Rackspace Technology, a managed cloud services provider, experienced a ransomware attack that locked hosted Microsoft Exchange accounts for 30,000 customers. While the company quickly made decisive changes post-incident and advised customers to migrate to Microsoft 365, the breach could have been prevented with thorough planning and emergency management.

In today’s hyper-connected world, secure communication is more than a luxury-it’s a necessity. Sharing sensitive information via everyday messaging apps highly exposes organizations to data breaches, cyberattacks, and compliance violations. In industries like defense and government, or for high-stakes business operations, that margin for error is paper-thin. Yet not all messaging applications are created equal, though.

Firewalls have been a cornerstone of network security for decades, acting as digital sentinels to safeguard sensitive data and organizational assets. These protective barriers have continuously evolved, adapting to the growing complexity of cyber threats. However, as cyberattacks become more sophisticated, traditional firewalls are increasingly unable to provide the level of defense required to protect modern networks.

This month, we’re rolling out updates to our mobile SDKs with a focus on usability, reliability, and developer experience. Here’s a breakdown of the latest improvements for iOS, Android, React Native, and Flutter.

In this fast-paced digital age, businesses of all sizes rely heavily on robust communication systems to maintain efficiency, streamline operations, and foster collaboration. Such systems are essential for fostering cooperation. Technology has not only brought about a revolution in how teams interact with one another, but it has also brought about challenges, such as the need to comply with regulations and ensure data security.

As we step into the new year, we’re excited to introduce updates that enhance your workspace security, increase team productivity, and make the work of Rocket.Chat admins easier and more streamlined. Let’s dive into the latest updates that will help you stay organized and connected like never before.

Ever asked how your team really feels about work? Not on a casual lunch, not in that one weekly meeting where everyone nods and says all’s fine, but really ask? It’s quite easy to believe everything will be OK since projects are on track and deadlines met. But there may be frustrations, burnout, or ideas waiting to be voiced beneath the surface. That is where your employee engagement survey comes in: the “truth serum” of your workplace.

Have you ever been right in the middle of something important, realizing that there’s a very important message you need to check, but it’s on another device? Maybe it’s on your desktop app, but you’re stuck on your phone scrolling through to find it. These little interruptions tend to slow everything down when time is of the essence. This is where mobile and online messaging apps come in.

In today's work environment, the emphasis on employee health and wellness is more critical than ever, particularly as many teams transition to hybrid models. While workplace safety primarily revolves around physical injury prevention—from minor slips and falls to more significant machinery-related incidents—a less visible concern is emerging: eye health. As remote and hybrid work becomes a staple, the rise in screen time brings many vision problems that can severely affect productivity.