Teams | Collaboration | Customer Service | Project Management

Latest News

MatterCon 2020 highlights the power of a remote community

As a remote-first company, we bring employees and members of our community together once a year at our offsite event, which is called MatterCon. MatterCon isn’t your run-of-the-mill conference—it’s more of a meeting of the minds where we’re encouraged to get to know the people we work with, share ideas with each other, and create together.

What is conversational business?

Messaging helps people foster strong relationships with their family and friends. Now messaging platforms are open for business. Conversational business comprises the different ways messaging channels can be used in support, marketing, sales, and beyond. Customers, shoppers, prospects and leads want to communicate with businesses with the same ease and convenience that they experience when talking to their friends and family.

5+5 Remote Collaboration Software and Tips to use during COVID-19

With the COVID-19 pandemic, work from home has become a norm and remote collaboration software has become more important than ever. In fact, due to the coronavirus outbreak, a vast number of employees are working from home for the first time - which can be daunting for the unversed. And it can be even more complicated if you don’t know the right tools. Fortunately, we live in a world where remote collaboration can be as effective as face-to-face interaction.

How our remote team ships like clockwork

On the 16th of every month, we release an update to the Mattermost server. The release happens on the same day, every month, without fail. It’s a cadence that our customers have come to rely on, and it helps us deliver new features and updates with drumbeat regularity. Hitting this hard deadline every month while ensuring high-quality releases requires clear processes and organizational discipline. This is a challenge for any team.

Sick of TeamViewer? Try these 7 Free alternative to TeamViewer

Looking for free alternatives to TeamViewer? We hear you Fortunately, when it comes to finding a better TeamViewer alternative, there are a variety of options and discussion on Reddit. But before we look at the best alternatives, let’s review why TeamViewer may not always be a perfect choice. One of the reasons why TeamViewer users want to migrate to a different remote desktop access software is that it is not free for commercial use. The plans are expensive.