AI was once a concept that belonged in the realm of science fiction. There was even a major Hollywood film with that exact two-letter title. It may have been novel then, but as we move into the 2020s, things are very different indeed. Artificial intelligence – a term used to describe a group of technologies – is having an immense impact on everyday life. AI is reshaping processes and activities in a wide range of settings.

The Report Sheds Light on Data Loss Prevention Challenges and Identifies the Use Cases for Integrated DLP vs. Enterprise DLP Solutions. A recent report published by Gartner titled “How to Choose Between Enterprise DLP and Integrated DLP Approaches” (Gartner subscription required) found that “the data loss prevention market includes products with DLP capabilities integrated in security products or SaaS applications, as well as cohesive enterprise DLP suites.

The pandemic has begun showing signs of slowing down, and companies the world over are mulling resuming operations to business as usual. The need and demand for a strong, capable, and coordinated customer service team has never been greater. We’ve put together a list of apps that would help you and your team navigate the current situation and any future emergencies, without sacrificing customer experience and satisfaction. /p>

In the middle of January 2020, I got a notification about the upcoming Mattermost hackathon that was being hosted on the HackerEarth platform. I checked out the hackathon page but I forgot about it the next day when I went to work. One morning, I was surfing the internet sipping my coffee and landed on a website that discussed why employee churn rate is high in organizations.

In Craft.io’s latest release, we’ve launched several practical tools that will help ramp up your team’s efficiency, as well as introduced an exciting improvement to our Jira integration with multi Jira Project integrations. Let’s take a quick look at these updates.

In Part 1 of our series on changing support software, we went through some questions to help you identify if now is the time to consider other options for your support technology. In Part 2, we discuss some key strategies for properly evaluating different support solutions. Let’s dive right into how companies should go about choosing their new support software with these 5 steps.

Millions of employees are now working from home as a result of the COVID-19 pandemic. Meanwhile, business is booming for cybercriminals: We’re seeing a recent and unprecedented surge in successful cyberattacks. Worse, the cost of those attacks is climbing exponentially and is expected to hit as much as $6 trillion annually by next year. To address the problem, executives must reexamine their assumptions about security and the systems they have relied upon in the past.

We’ve been teaching people how to do remote work well for the better part of two decades. We wrote a whole book about the topic in 2013, called REMOTE: Office Not Required. Basecamp has been a remote company since day one, and our software is sold as an all-in-one toolkit for remote work. Yeah, we’re big on remote work! So now that COVID-19 has forced a lot of companies to move to remote work, it’s doubly important that we do our part to help those new to the practice settle in.

Today we released Zulip Desktop 5.2.0, fixing a critical security issue.

Guilt is one of the biggest hurdles to work-life integration. Kick it to the curb and create less stress and more harmony in your life.