Do you ever feel that you are constantly juggling multiple tasks, such as answering calls and emails, following up with clients, completing assignments, and meeting deadlines? Feeling fatigued at the end of the day is normal, but what is more stressful is not ticking the checklist you created. We are all on the same page but we have some good news! What type of work can give satisfaction and a sense of accomplishment? The answer is simple: task batching is the key! Let's understand simply!

Workstatus aims for innovation, dedication, and unwavering commitment to delivering user value. Our commitment to our users has earned us the illustrious Winter 2025 Top Performer Award from SourceForge, one of the most recommended platforms for user-driven software reviews. That’s what makes us the best workforce management solution.

We’ve got big news! Wire has acquired French document sharing company, Pydio. The vision behind this acquisition is to create an innovative, unified workspace solution that eliminates the tradeoff between security and productivity. Imagine a single app that allows you to video call like Zoom, chat like Slack, and collaborate on documents like Google Drive all without putting your data at risk - and we’re already hard at work making this vision a reality.

The modern workplace is constantly evolving, and with hybrid and remote work models becoming the norm, businesses face new challenges. Maintaining productivity, ensuring compliance, and protecting sensitive data have become more important than ever. That’s where user activity monitoring (UAM) tools come into play. These tools offer actionable insights, help businesses foster accountability, and optimize workflows effectively.

Recent revelations have shaken the U.S. telecommunications industry to its core. According to reports from major news outlets like the New York Times and Wall Street Journal, as well as confirmations from U.S. government agencies, a highly skilled group of hackers known as Salt Typhoon - believed to be backed by the Chinese government - has breached key components of the U.S. communications infrastructure. The group’s target?

I first learned about distributed team management when I had a team with members from different countries. There were early-morning meetings with some and late-night check-ins with others. Besides, I constantly worried about how to keep the team connected. So you can guess how challenging it is but it also comes with some great opportunities.

Are you struggling with high turnover and low morale in your call center? Learn how micromanagement contributes to these issues and provides practical solutions to empower your agents. See how Insightful’s QA and workforce management software can help you create a more productive and satisfied team!

In today’s hyper-connected world, secure communication is more than a luxury-it’s a necessity. Sharing sensitive information via everyday messaging apps highly exposes organizations to data breaches, cyberattacks, and compliance violations. In industries like defense and government, or for high-stakes business operations, that margin for error is paper-thin. Yet not all messaging applications are created equal, though.

Time tracking software for students is a handy tool for improving study habits and grades in school, college or university. Another year 2025 has begun and you must have taken the resolution to make a consistent study habit. However, without proper planning and tracking your progress, you won’t be able to get anywhere. I know, I have been there and done that. However, back in my time, there wasn’t any specific application or software solution to help me track how much I had studied.

Customer service tracking software helps organizations collect, manage, and respond to customer support requests. Customer support tools can also gather tickets from various communication channels like emails and phone calls and organize them on a single platform. But with so many customer support tools out there, which one should you pick? Don’t worry. We’ve got you covered.