To win long-term business, managed service providers (MSPs) need to do more than simply deliver services: you need to keep operations on track, designate workloads efficiently, and build positive (and profitable) client relationships. But when you deal with complex systems all day, every day, the last thing you need is more complexity. That’s why no MSP software stack is complete without a powerful, scalable project management platform to plan, organize, and deliver their work.

Spinning plates, herding cats, keeping multiple balls in the air: there’s no shortage of creative terms to describe just how challenging it is to keep complex projects with lots of different parts running smoothly. When you work in a fast-paced, constantly changing environment like an agency or professional services firm, it’s essential to keep those plates—err, projects—on track.

For agencies, professional services, consultancies, and any other client-based business, delivering great work is only half the job. The other half is working alongside your clients to provide exceptional experiences, stellar communication, and flexible collaboration. It’s a constant balancing act between ensuring client satisfaction and staying profitable. To help you walk that tightrope, you need client management software.

‍ Democracy is often described as "of the people, by the people, and for the people." But what happens when the people aren't at the table? Yes, we are referring to the lack of citizen engagement in a democracy. The active participation of individuals in government decision-making is the backbone of a healthy democracy. When citizens are involved in the process, they're more likely to trust the outcome.

Keeping track of work hours is crucial for employees and employers alike. For employees, understanding how to calculate work hours accurately helps prove their worth, become eligible for bonuses and compensations, and foster trust and reliability. Employers, on the other hand, calculate work hours to process payroll and determine productivity. No matter which side of the table you’re on, calculating work hours accurately is a much-needed requirement for your workplace.

Best practices for embracing transparency and prioritizing what’s right – without being a jerk about it.

Today, every firm needs help with time management. Effective time management in organizations is challenging for all companies. Getting distracted by certain things interrupting you during your work and forgetting to stay on track to make your days more productive is a real struggle. Good time management is a crucial aspect of life and deserves to be treated most respectfully.

Employee burnout has become widespread, impacting employee well-being, job satisfaction, and overall organizational culture. As stress levels rise due to heavy workloads, lack of work-life balance, and unclear role expectations, many employees experience burnout. To maintain a positive work environment, employers need to recognize the warning signs and take proactive measures to support their employees’ mental health and overall physical well-being.

Enterprise-grade security is woven into every aspect of how users collaborate and get work done in Slack.

Element is launching the world’s first communications platform based on the upcoming Matrix 2.0 release. The result is blazing performance which outperforms the mainstream alternatives - across a decentralised system that enables self-hosting and end-to-end encryption - as well as open standard interoperability to revolutionise real time communication between large organisations.