Want to know how to measure employee accountability? If your team’s workload is piling with unfinished tasks, you’re receiving several calls from frustrated customers, or your meetings are transforming into frequent arguments — your organization could be struggling with poor accountability. So how do you diagnose and fix these problems? By measuring employee accountability. In this article, we’ll define employee accountability and highlight how you can measure it.

With so many devices and applications used by employees at work, it’s tough for companies to maintain visibility and control over network activities. User activity monitoring (UAM) software has emerged as a critical tool, empowering businesses to safeguard against data breaches, insider threats, and low productivity.

Looking to outsource your operations to a BPO company? BPO companies offer specialized services that cater to various non-core business activities. These can be activities like data entry, call center operations, finance, market research, IT or even HR activities. In fact, the definition of “BPO” or Business Process Outsourcing has been evolving.

Starting a career in the project management field can be rewarding, especially given the high demand for skilled professionals in this sector. To begin, focus on developing essential project management skills such as risk management, budgeting, and team oversight. Gaining these skills can set the foundation for a successful career. Pursuing certification can also significantly enhance your qualifications.

Another month, another round of updates that will help you and your team work faster and smarter in Miro. And in this update, you will notice a big focus on innovation. Staying ahead, or even sometimes afloat, of your daily tasks and strategic work can take a lot of effort, causing that much needed innovation and collaboration to fall victim to a tiresome and complicated workflow. This is where our latest round of updates come into play!

Did you know companies with good change management do 6 times better? (WorldMetrics) (Prosci) This statistic highlights the critical role that ITIL change management best practices play in driving business success. A structured change management process not only helps in reducing risks and improving services but also enhances overall service management implementation, making transitions smoother and more effective.

Customer retention is the lifeblood of any successful Software as a Service (SaaS) business. In an ultra-competitive market, simply meeting customers’ needs is no longer enough; SaaS companies must anticipate problems before they arise and proactively offer solutions. This dynamic strategy is essential to retaining customers and reducing churn. If you can, mitigating issues before they escalate is a golden ticket to customer satisfaction and loyalty.

Winning the talent game starts with meaningful employee recognition. In the face of a global talent shortage, consistently showing genuine appreciation for your people is a game-changer. The right technology can help.

Employee recognition isn’t just a nice-to-have — it’s a critical driver of employee well-being, motivation and performance. We’re thrilled to announce the launch of the first unified Recognition and Rewards solution directly within our #1 employee experience management (EXM) platform.

Today, it’s more important than ever for companies to be able to share internal and customer data with key stakeholders. At the same time, they need to protect that data from malicious actors in order to prevent costly and reputation-damaging leaks. To strike that balance of connectivity, reliability, and security, many companies now use cloud-based databases in place of on-premise technology.