Self-service portals have become a staple in many businesses, as they provide a way for users to resolve common issues without contacting support. However, designing a self-service portal is crucial for its adoption. In a nutshell, portals allow users to manage their accounts without interacting with a customer service representative and solve tasks such as resetting passwords, changing account settings, and more. However, none of this will be possible if it’s designed poorly.

A guide to the four types of outsourcing.

In today’s fast-paced business environment, having the right tools to manage your workforce is essential. Workstatus is a workforce management software that has recently undergone some updates that offer new features, bug fixes, and a modern UI design. In this article, we will discuss these updates and their benefits for businesses looking to improve their workforce management. Let’s begin with a quick & brief introduction of Workstatus!

Most people know Element as a secure collaboration and messaging app. They know what it looks like on their phone or laptop, appreciate that it’s end-to-end encrypted, and make increasing use of features like threads, polls and location-sharing. In short, they are familiar with the front-end; the client, the app or whatever else you want to call it.

Are you looking for an intuitive task scheduler program to help organize and streamline your workflow? Look no further than nTask, the perfect task-managing solution that offers powerful features to help you stay on top of all your tasks. Read on to learn more about three features that make nTask the perfect task scheduler around! Task scheduling made easy Use nTask today! Signup now.

What exactly is project management? That seems like a simple enough question — but it's not really, is it? Good project management can transform processes and workflows at any agency, infusing direction and organization while reducing the chaos factor. At the same time, “project management” doesn’t mean the exact same thing to everyone — and it certainly doesn't look the same at every business.

We all know that productivity is a key issue for BPOs of all types. We also know that BPOs have had to deal with more productivity related-issues in recent years due to the move to remote and hybrid working. However, BPOs that are still based primarily in a physical office also face many challenges around efficiency and employee engagement, particularly in this current tight job market.

If the importance of diversity in the workplace is in any doubt, consider that, by 2055, the USA will no longer have a single racial or ethnic majority. This is according to a study by the PEW Research Center on demographic trends shaping the world. This indicates that organizations ahead of the curve on diversity and inclusion issues will have a competitive advantage going into the future.

Are you looking for the best way to manage your team tasks? Look no further! Here are the 17 best team task management apps of 2023 that will help your team stay organized and on track. From simple scheduling to complex project management, these task management apps are guaranteed to make collaboration and productivity a breeze. Read on to discover the ideal app for your team’s needs! Team Task Management made easy! Signup now.

Employee time tracking is a crucial element of any business, no matter the size. It helps businesses keep tabs on employee attendance and productivity, as well as figure out their payroll costs. For this reason, choosing the best employee time tracking software is an important decision. But with so many options available on the market today, it can be hard to know which one is right for you.