Teams | Collaboration | Customer Service | Project Management

Latest News

8 Productivity Hacks for Small Businesses: Must-Know Tips & Strategies

Are you looking for the best productivity hacks for small businesses? Then you are on the right page. Small enterprises usually struggle a lot with boosting their productivity and eventually end up either failing or being saved by a miracle. However, you can’t rely on luck if you own a small organization. That’s why you need to master strategies to improve the efficiency and productivity of your employees. Did you know that 72% of small businesses fail within the first 5 years?

Automated Ticketing System: A Complete Guide For Businesses

Managing IT support can quickly become overwhelming as businesses scale, especially when tickets pile up faster than your team can resolve them. Automated ticketing systems are a powerful way to organize and address incoming requests efficiently. Did you know that 90% of customers expect immediate response times? According to a survey by Hubspot, customers deem an “immediate” response to support issues to be around 10 minutes.

Automation without alienation: Avoiding the pitfalls of overreliance on technology

The workplace has always been a reflection of its era’s technology. From the assembly line innovations of the early 20th century to the dawn of personal computing, each leap forward has brought profound changes to how we work. Yet few shifts have been as rapid—or as transformational—as the rise of automation in recent years.

Top 10 Time Tracking Apps for iPhone in 2025

Are you looking for the best time tracking app for iPhone? Then you are on the right page. Such apps help individuals and businesses track their time utilization and stay productive at work and personal life. Using time trackers keeps you motivated to improve your time management skills and excel. Did you know the average time spent on an iPhone is 4 hours and 37 minutes daily? Usually, people mindlessly scroll social media apps and websites during this time without noticing the passing hours.

5 Surefire Ways to Master Teamwork Skills

Whether you are having a teamwork online or in-person, it is the key to successful business in most companies. Why? Let me explain. All companies unite diverse areas into large and small groups. Joining the efforts of all team members makes it possible to complete tasks most effectively. When people collaborate, they often bring their unique strengths and perspectives to the table, creating a more dynamic and innovative environment.

16 Best Daily Planner Apps for Improved Productivity in 2025

I used to start my mornings with the best intentions. But by the time afternoon rolled around, my to-do list had somehow doubled instead of shrinking. Missed deadlines, overlapping tasks, and that nagging feeling that something important had slipped through the cracks — it was exhausting. That’s when I discovered some powerful daily planner apps. These apps are super helpful and keep me organized by scheduling tasks, deadlines, and reminders in one place. Here’s the exciting part!

10 Proven Techniques for Mastering Time Management at Work

Time is one of the most crucial commodities, but one that seems to whiz by at a glacial speed. While work-life balance is becoming the norm today, many countries are understanding a fresh mind is far better than an overworked mind. This is why countries like Iceland launched a four-day working week with overwhelming success. It isn’t how much time you’re spending at your desk, but actually how much time you’re being productive.

8 Effective Brainstorming Techniques to Inspire Brilliant Ideas

Brainstorming sessions are thought to occur mainly in tech company settings. After all, that’s how they come up with all of those ideas for new apps, right? In reality, many businesses take advantage of brainstorming. It helps them come up with new products and services, as well as ways to market their already existing products. If your company’s brainstorming techniques end up with poor results, then it’s time to branch out and try some of these effective brainstorming techniques.

Top 10 Lead Management Software for Small Business

Keeping track of leads is like juggling a dozen balls while trying to keep your eyes on the prize—closing the deal. For small businesses, where every lead counts, a messy spreadsheet or sticky notes on your desk just won’t cut it anymore. That’s why understanding and optimizing your lead management process is crucial. That’s where lead management software for small businesses steps in, acting like your digital sales assistant.

Trouble Ticket Basics: Best Practices and Tools

Managing IT issues often begins with a single trouble ticket —an entry that logs a user’s problem or request. While you might also hear it referred to as a support ticket, service request, or incident report, the concept remains the same: a structured way to track and resolve technical needs. Imagine a team juggling dozens of incoming emails, phone calls, and chat messages about system outages or software glitches. Staying organized can quickly become overwhelming.