Teams | Collaboration | Customer Service | Project Management

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HaloITSM New Features Q3 2022

As we head into the fourth and final quarter of 2022, we would like to take the opportunity to provide you with an overview of some of the key new features that were recently released during the third quarter of 2022. As an organisation, we would like to thank all of those who have provided feedback and suggestions for new features. We have and continue to take into account our clients ideas, in addition to our pool of thoughts internally.

Task automation: types of tasks that can be automated and how to automate them

There are little things we do at work every day, over and over. While it may only take a couple of seconds each time, if you repeat it dozens of times, the task wastes time — and time is money. This is why it’s crucial to streamline repetitive tasks by automating them. Automation apps give team members a simple way to increase the functionality of their workflow.

The Top 10 Workflows Tools For Project Management

Project management is a complex task that requires the use of a variety of tools and software. But which workflow tools are the best for project management? In this blog, we’ll outline the top 10 workflow tools for project management, based on their features, importance, and popularity. After reading this blog, you’ll be able to make an informed decision about which workflow tool is best for your needs.

The Best Planner App for iPhone in 2022 (Ultimate Guide)

Welcome to our latest blog post, where we are going to be discussing the best planner app for iPhone in 2022. Whether you’re a busy executive who needs to stay on top of your schedule, or you’re a busy parent who wants to be able to manage all of your family’s activities with ease, there is the best planner app for iPhone and Mac out there that is perfect for you. In this post, we are going to be discussing the five best iPhone planning apps and why they are so popular.

Google Sheets vs. Excel: 2022 Unbiased Comparison (+ User Reviews)

When it comes to spreadsheet applications, you’ll generally find two proponents: Google Sheets users and Microsoft Excel users. In fact, Google Sheets vs Excel is an age-old conundrum among managers. The battlefield is ripe with all kinds of varying (and often contradictory) reviews and comments on both these tools.

Is your customers' personally identifiable information protected?

When businesses process customer data, they are responsible for keeping it secure under Australia’s Privacy Act. If the information relates to anyone from Europe, the general data protection regulation (GDPR) also applies. Both regulations demand that organisations appropriately manage the personally identifiable information (PII) they hold. In addition, the Australian government has stipulated that businesses must address the significant increase in data breaches over the past two years.

The Five Best Live Support Software of 2022

When it comes to customer support, there’s no question that live chat software is king. Live support software allows you to communicate with your customers in real-time, which can be a huge help when they have questions or need assistance with a purchase. Plus, it can make them feel valued and appreciated, which is always good. With so many different live chat software options on the market, it can take time to decide which one is right for your business.

The inside story of how Figma made FigJam-and changed how we brainstorm forever

When Figma CEO Dylan Field gave his keynote at Config, the company’s annual design conference in April 2021, he took the opportunity to restate a core value. More than a year after Covid-19 sent millions into physical isolation, Field’s message carried new gravity: “Nothing great is made alone.” During his 22-minute presentation, he revealed that nine-year-old Figma was debuting a new product called FigJam. It felt particularly appropriate for the moment.

Using Time Boxing to Increase Productivity

The secret of efficient time management is time boxing. This is when you literally need to think inside the box (NOT outside!). Arranging your time in systematic boxes helps you to crank through your work and boost productivity. If you are struggling to keep being productive this guide will be a real lifesaver. Keep reading our blog post and find out: Are you ready to make result-driven changes in your routine?