Teams | Collaboration | Customer Service | Project Management

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Scoro - Favorite Among Professional Services and Project Management Teams

This winter, we’re excited to announce the results of the latest G2 software review, which highlight Scoro as a firm favorite in more categories than ever. The results reflect the continuous development we put into serving the needs of all sectors and sizes of company, with more and more teams turning to Scoro as their end-to-end collaborative work management tool.

2021 Remote Work Trends to Watch in 2022

With the COVID pandemic still raging in most parts of the world, it’s safe to say that remote work is here to stay. And why not? There are many attractive benefits of remote work, like reduced costs, access to a greater talent pool, greater flexibility, and more. This has led to reduced office spaces and a rise in remote job postings. So, what other trends did the remote working world see in 2021?

10 Useful Time Tracking Statistics for Business Owners in 2021

The American philosopher Henry David Thoreau said: “It is not enough to be busy. The question is: what are we busy about?” And if anything, this statement resonates with business owners the most — how you spend your company time defines the organization’s profits, work efficiency, and more. That’s why it’s important to practice effective time and project management. Modern time tracking and employee monitoring software are our saviors there.

6 resolutions to increase your hybrid workforce productivity in 2022

Enhancing hybrid workforce productivity has become a major goal for organizations since workforces are opting for opportunities full of flexible working. But why there is so much fuss around increasing productivity and that too for workers who are away?

Professional Services Automation (2022 Guide)

Professional services automation can radically transform the potential of your organization. By tapping into the power of workflow automation solutions, you can accelerate critical business processes and reduce the need for team members to complete tedious and repetitive tasks. If you want to get more done with less, workflow automation is the answer. For a professional service business, ensuring your workforce spends as much time as possible on client-facing tasks is critical to success.

7 No-Nonsense Tips to Improve Call Center Efficiency in 2021

Ensuring top-notch customer service must be one of your top priorities as a business owner. Customers want instant and reliable solutions, which means your call center efficiency needs to be at an optimum level at all times. With an efficient call center strategy, you can enhance your brand image and improve customer satisfaction. Wondering how you can achieve optimum call center efficiency? Don’t worry. We’ve got you covered.

8 Top Countries for Outsourcing [2021 Edition]

Whether you’re a budding startup or an established business, contracting work to a third party in some of the top countries for outsourcing, like India and the Philippines, offers a ton of benefits. It can help you save costs, hire from a skilled talent pool, complete projects quickly, access flexible staffing, and more. In this article, we’ll explore the eight top countries for outsourcing your business activities.