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Employee Monitoring: Ethical Guidelines for Employers

With an increasingly distributed workforce, many businesses today monitor employees—both remote and in-office. There are many reasons why employee monitoring is beneficial for both employer and employee, but any tracking in the workplace understandably raises some eyebrows. Monitoring employees has legal and ethical concerns, so businesses and business owners must take collaboration and transparency seriously.

Employee Monitoring Software

In today's rapidly evolving professional landscape, the utilization of employee monitoring software has become increasingly prevalent. This technological trend, often dubbed as "Keeping Tabs," is reshaping the dynamics of modern workplaces. While proponents argue its efficacy in enhancing productivity and security, critics raise concerns about privacy infringement and its impact on employee morale. Let's delve into this contentious topic to uncover its nuances.

Can AI enhance both productivity and well-being?

Artificial intelligence (AI) presents itself as a promising position in a world where technological breakthroughs are transforming every part of our lives. However, it’s important to take a moment to reflect on the main goal of these advancements in the midst of the excitement surrounding higher productivity. Should AI not only increase our output but also improve our quality of life?

Project Ghostbuster: Why WhatsApp should not be used in business

Facebook's parent company, Meta, is facing new allegations of allegedly criminal behavior undermining users' privacy. According to a report by TechCrunch, the actions outlined in a new class-action lawsuit don't involve the direct exploitation of user data on Meta's platforms. Instead, they allege the weaponization of existing Meta apps and services to access confidential user data on other platform apps, such as Snapchat, Amazon, and YouTube.

Building blocks of success: Creating a finance team structure that works

Having an effectively managed finance department is one of the most important aspects of the intricate world of business management. The people who make up your finance team are crucial for compliance, strategy development, and preserving stable financial circumstances. Whether you work for a small business or a major organization, this is true. This article covers several subjects, including the need to provide your financial team with a sound structure.

7 Steps To Create An Employee Attendance Improvement Plan

Having an employee attendance plan is really important for companies to run smoothly. A good plan to improve attendance is key to dealing with absenteeism problems early. Looking for an action plan? Click here to jump directly to our “7-step process” to develop a solid employee attendance improvement plan! 💪 When expectations and consequences for attendance are clear, employees understand why being present and on time matters.

3 reasons why customer centricity feels hard - and how to overcome them

The idea of customer centricity sounds simple enough in theory: Just treat customers well, right? But building a customer-centric culture is about more than just good customer service. In fact, customer centricity is an organizational mindset that shapes everything from product design to entire business functions — even the ones that aren’t necessarily customer-facing. It speaks to an organization’s ability to put the customer at the forefront of all business decisions.

20 project manager interview questions and answers

Landing a project management interview is a big accomplishment. But you’ll only get a chance at the job if you prepare for the interview properly. In this article, we cover some of the most common project manager interview questions and answers so you can ace this interview and get hired. Congratulations! You got the interview for a project manager position. But right after you put the date on your calendar, the interview jitters hit.

Building an efficient design team structure: Key principles and strategies

One of the most important factors that will decide your success in the always-changing field of design is having an effective team structure. The structure of your design team can have a big impact on how creatively and productively you produce solutions, whether you are creating digital experiences, designing products, or creating brand identities.

Maximizing ROI and Cultivating Customer Service Excellence

If you’re in the customer support world, then you know that achieving excellence in the space requires more than addressing customers’ immediate needs. You must first redefine what customer service means entirely. It's here that TeamSupport Software shines, revolutionizing customer support management. Moreover, it supports your business in maximizing Return on Investment (ROI) and transforming overall business results.