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Empower Your Software Customers With Self-Service Solutions

In today's fast-paced world, customers require quick solutions to their problems. This is where self-service support comes in handy, allowing customers to find answers independently, thus saving time for both the customer and the support team. Let's just get right into it! Together we will delve into how implementing self-service support with TeamSupport can be a game-changer for your business.

Agile vs. Scrum vs. Kanban: Which One To Use? And When

Agile vs. Scrum vs. Kanban is the most spoken about in the inner circle of project managers. However, these three are not entirely the same, nor are they completely different. All three concepts are handy for project managers, but how are they different from each other exactly? Let’s take a closer look at Agile, Scrum, and Kanban—uncovering how these tools optimize group performance and enhance project results.

Understanding cost overrun + prevention techniques

Does it ever feel like there’s just too much project and not enough budget? (Does it ever not feel that way?) It’s not just you — only 34% of businesses report completing projects on budget half the time or better. In other words, most businesses (66% of them) go over budget on more than half the projects they complete. Project managers are constantly concerned with project planning, timelines, forecasting, and even risk management.

Why workplace health benefits fail to boost employee happiness

Businesses spend more on various mental health benefits to create happier, healthier work environments. Enhancing employee well-being through virtual therapy sessions and mindfulness training aims to improve their sense of purpose and productivity. With one noteworthy exception, a new UK study indicates that the impact of these therapies may not be as great as anticipated. Let’s examine the results and consider how we may actually improve workplace well-being.

How to Choose the Best Time Tracking Software for Freelancers

If you have an organization, tracking your employees and freelancers for productivity, also known as employee screening is a must, which means that you must know whether your employee is working or simply walking around, daydreaming. However, doing it manually has a loophole, which is a waste of time and your employees lying. So, you need time tracking software, which will automatically do it for you. How convenient!

ActivTrak vs. Teramind - Which is Best in 2024?

ActivTrak and Teramind are employee monitoring tools that offer workforce analytics, time tracking, and keystroke logging features. But only Teramind offers comprehensive user activity monitoring, user behavior analytics, insider threat detection, data loss prevention (DLP), business process optimization (BPO), and more. The main differences between these solutions are that: This teardown will look at each provider’s available functionality, pricing, user experience, user reviews, and more.

The role of technology in enhancing labor efficiency ratios

The search for greater labor efficiency never ends in the fast-paced commercial world of today. This goal is made possible by the ever-changing role of technology in the workplace, which presents previously unheard-of chances to boost output and optimize processes. The article looks at the complicated connection between technological progress and labor efficiency ratios. It uses questions, answers, and examples from real life to show how technology can change things.

Is cybersecurity a bigger concern for remote employees?

There has never been a more noticeable movement toward remote and hybrid work arrangements in the quickly changing work environment of today. According to a LinkedIn survey, a startling 45% of employment positions published in the UK in August 2023 were for hybrid roles. This shift has sparked conversations about operational effectiveness and productivity, but cybersecurity in a distributed office environment is an equally important issue that has to be addressed.