Many western conglomerates offshore their business processes overseas, especially to Asian offshore locations like India, China, and the Philippines. These business processes typically include manufacturing, customer support, software development, etc. Offshoring is a popular business strategy helping companies benefit from the lower cost of labor and identify untapped markets. Still wondering companies use offshoring in order to do what exactly? You’ve come to the right place for answers.

Let’s face it—selling your agency on your own can be a full-time job and a challenge alongside running your agency. Before you jump into the deep end, there are a number of steps you can take that will help you make this process as smooth as possible. When you think you’re ready to sell your agency, take a few deep breaths, and they get ready to plan, plan, plan!

Jay Shetty, host of the podcast “On Purpose,” believes anyone can lead change at work. Here’s how.

UAC stands for “User Account Control”. This is a field of software management that isolates the operating system’s core components from potentially damaging changes. It refers to the level of access that in Unix-like systems is called “root” and in Windows systems is known as Administrator privileges. User Account Control was initially rolled out as part of Windows Vista to allow only admin accounts to give and take away these permissions.

During InvGate’s presentation at SupportWorld Live 2022, we are proud to introduce Support Assist, our AI engine that enhances the support capabilities of service desks for all types of businesses and departments. One of InvGate's guiding principles is to "simplify what is complex," and so for the last year we’ve been finding ways to leverage our solutions with machine learning, testing different tools inside our platforms that could make a real difference for our users.

If you’re considering outsourcing for your business, you may still have some concerns about the process. This may be because of some widely-held misconceptions about outsourcing. For example, you may wonder if outsourcing will help or harm your business. That’s why understanding the reality of outsourcing can help you make an informed decision. In this article, we’ll describe 12 such common outsourcing myths and aim to debunk them. Let’s get started.

When you are running a business having employees who work together and help you to achieve your goals becomes important. Hence to do this, a company should focus on the methods that help to increase the employer’s productivity. Less efficient employees and low productivity inputs can affect your business negatively and may lead to its downfall in the longer run. Many workplaces consider employee feedback when they are looking for methods that can help increase productivity.

We are living in a world where everyone has their own pace but when it comes to the digital world we have to abide by its pace, otherwise, we may become obsolete, and ‘super apps’ are the current evolution version. I will not be shocked if people in the future refer to us as the "digital age" rather than referring to the "generation" since Mankind will most likely continue to evolve at a rapid pace.

Marketing often feels like herding cats, doesn’t it? It feels that way to company leadership, and often it feels that way to many of the people working in your marketing department. Marketing has become a broad discipline in just about every modern business, responsible for a dizzying array of tasks, campaigns, and deliverables. And in an environment like this, it’s no surprise that tasks and deliverables start falling through the cracks.

The manufacturing industry has seen increasing challenges over the last few years, including facing increasing global competition, disruptions in international supply chains, changing customer preferences, remote work and workforce reskilling, as well as fundamental shifts in product and service offerings. Learn how Zendesk for Manufacturing helps support teams deliver exceptional service through any channel.