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How an IT Consulting Firm Uses OneDesk Ticketing System

For businesses of any size, consulting firms can help fill in gaps in the organization without having to build out a team or department themselves. The challenge for these firms is keeping track of all of their work across all of their clients. While it may be useful at times to have an overarching view of all work, the details can get lost easily. It is nearly always the case that certain clients will have requests that take precedence over others.

Introducing Notifications to Teamwork CRM

When dealing with sales opportunities, it is essential that you are always up-to-date with where deals are in the pipeline, the latest sales activities and, the overall deal progress (or lack thereof). If you aren’t aware of what’s happening with your deals, then you can’t take the required action to get a deal back on track, or help push a deal over the line.

What's new in Teamwork Spaces

As we close in on the end of 2020, our Teamwork Spaces team have been busy enhancing the user interface of our product so your experience is constantly improving. On top of what they have released this month, they are also planning a surprise for you, our customer throughout December. Before we talk about what is coming in December, here is what the team has delivered this month.

Technician Scheduling Guide: Challenges, Best Practices and 5 Tips to Improve

Technician scheduling is one of the most crucial factors in the success of any business involving offsite technicians. Despite the fact that it has nothing to do with the quality of the technician’s work on a machine when done right, effective scheduling can drive revenue. Done poorly, scheduling can cause your whole organization to come to a standstill.

Our Top Black Friday and Cyber Monday SaaS Deals

With black Friday and cyber Monday around the corner and many SaaS deals already active our team decided to put together a list of the best SaaS deals that you and your businesses cannot live without this coming year. To save our readers the time we only selected the highest quality deals both in terms of value and services offered ! Happy Holidays and Enjoy the Savings!

How we chose the right database solution for Freshsales email content

Storing and processing of large volumes of transactional data in a real-time application is always a challenge in software development. Choosing the right database is always crucial since decisions taken in that initial phase might look fine but affect the application’s performance as the feature adoption and customer base grows. This blog is about one such problem we faced and how we solved it.