Teams | Collaboration | Customer Service | Project Management

Latest News

Integrating employee well-being into performance management

The traditional methods for handling success in today’s hectic work environment are evolving quickly. Only focusing on financial performance and output measures is no longer acceptable. This is no longer considered sufficient. Companies are now aware that the degree of happiness and health of their employees has a direct correlation with their ability to do their responsibilities effectively because of this correlation.

Navigating Fragmented Work with Employee Monitoring Software

Discover how software for monitoring employees combats the challenges of fragmented work. Boost productivity, prioritize focus, and nurture a supportive work environment effectively. Track data and gain valuable insights on burnout workers with the help of worker monitoring.

Top 12 Goal Tracking Apps in 2024

Tracking productivity is nearly impossible without the right approach to goal setting. This is where goal tracking apps can help you get to the finish line faster. You can choose from among the best goal tracking apps listed in this guide to set personal milestones, push the envelope, or climb the corporate ladder. Take a look at these 12 best free goal-tracking apps and see which one fits the bill as per your needs.

Meet Element R: our new unified crypto implementation

We’ve created a common cryptographic library implementation in Rust - codenamed Element R - for all our Element clients. With the latest release of Element Web and Desktop, the new implementation is now deployed across all of our mobile and desktop apps (iOS, Android, Windows, MacOS, Linux and Web) and means we can now start to realise its full potential.

Why an Experienced Individual Contributor Fails to Become a Good Manager

Why Experienced Individual Contributors Fail to Become a Good Manager. In work culture, there is always a problem of work done not according to expectations. Especially with small organizations where processes either do not exist or are tailored due to ‘n’ of reasons.

Unlocking clarity: Mastering flow diagrams for complex process improvement

If your PB&J bread keeps getting soggy from the jelly, slather peanut butter on each slice and then put the jelly in the middle. That’s process improvement in its simplest form: You identified the existing order and found a way to make it better. Easy enough, right? But workflow optimization becomes a lot trickier when you’re dealing with a complex process.

Master Your Process with Expert Incident Tracking Best Practices

Welcome to our guide on mastering your workflow with expert incident tracking best practices. Incidents can occur at any moment, and effectively managing them is essential for maintaining productivity and customer satisfaction. In this article, we will explore the importance of incident tracking, root cause analysis, and how it can improve your workflow.

Improving digital communication in healthcare in 2024

Did you know that over half of patients are willing to switch providers if their digital communication needs aren't met? As a result, many healthcare businesses are increasingly adapting customer experience team strategies to improve patient satisfaction. A key element of these innovations is the integration of digital patient communication platforms in healthcare. Recent years have seen a dramatic transition in the healthcare industry.

How workplace play unlocks the door to AI adaptation

These days, automation and artificial intelligence (AI) are not just buzzwords but essential components of the workplace, thus it is more important than ever to use creative training techniques. A novel strategy, as disclosed by a recent Deloitte study, indicates that play may hold the key to workplace adaptation and employee upskilling in the future.

Return-to-office surges, remote work remains resilient

The dynamics of the workplace have changed significantly as the globe tries to adjust to the post-pandemic environment. Even though lockdowns started four years ago, the work-from-home trend is still prevalent, albeit with changing subtleties. The latest “2023 Workplace Index” from Eptura explores this changing environment in great detail and provides priceless insights into how office dynamics and work culture are changing.