Shawna and Andrew know you have some pressing questions. How do you enable all of this on the backend? How do you set up your Zendesk in a way that it allows your customers to have conversations with you anytime, anywhere, and empower your team with the context, tools, and workflows to process these conversations? Stick around to see a demo by Jeremy Korman as he explains how to serve your customers well and set your team up for success.

We all know what conversational experiences are- we experience them every day in our personal lives, but when we interact with a brand or a business it's a different story. Listen to Andrew Forbes and Shawna Wolverton discuss how Zendesk is offering a solution making it easy for your customers with conversational experiences. Also, wait to see this in action with a demo from our very own Polomi Batra.

Hear a final discussion from product expert and host, Andrew Forbes, as well as our EVP of Product, Shawna Wolverton, talk through all the amazing launches we announced in Q4 and some key takeaways. Thank you for joining us and we look forward to seeing you in 2021!