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Productivity

Productivity has massively improved - thanks to the Cloud

A two-year study by Stanford University has confirmed what many already knew: working from home is a productivity booster. What has been less understood is how Cloud has facilitated productivity across WFH and office teams – until now. It’s clear that the key driver and facilitator of improved WFH is the adoption of Cloud apps and infrastructure, but how are Cloud platforms responsible for increased productivity?

How Company Culture Impacts Productivity

Business owners and company leaders know that company culture is not just another fancy phrase. It’s one of the key elements that affect a company’s productivity in more ways than one. In this article, we’re taking a closer look at the definition of company culture and the many ways it can affect productivity levels.

Top 12 Call Center Motivation Tips to Boost Agent Engagement

Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or dissatisfied ones. Additionally, the pressure of meeting targets is bound to stress them out. So how do you ensure call center motivation? Don’t worry. In this article, we’ll give you 12 no-nonsense call center motivation tips to help you boost employee engagement, leading to increased overall profitability.

Employee Computer Activity Data Dashboards - Workforce Analytics Software | BrowseReporter

Ready to make data-informed workforce management decisions? Get actionable insights into the computer activity of your employees with a free trial of BrowseReporter. BrowseReporter is a versatile employee computer activity monitoring software that helps organizations enforce policies, meet compliance requirements, and understand how their users operate - no matter where they’re located.