Teams | Collaboration | Customer Service | Project Management

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How to Integrate Shopify & Zendesk for real-time reporting

If you're an ecommerce business who also uses Zendesk to manage your customer support function, then you may have thought about different ways you can integrate the two platforms. And you wouldn’t be alone. The more ways you can find to integrate and streamline these two platforms, the more time you are going to save as a business. In this article we explore how you can build real-time KPI dashboards that display data from Shopify and Zendesk, so you can stay on top of your customer experience.

The future of work doesn't care where you work I Atlassian

Stagnating innovation, loneliness, and decreased productivity are just a few of the arguments against letting people choose where they work. And yet, offices don’t automatically solve any of these challenges. So what are the answers? How can we inspire creativity and keep people connected in an increasingly global, distributed world? What role should offices play in the future of work? Global Head of Team Anywhere Annie Dean and Fortune Reporter Jane Thier discuss why it’s time to stop obsessing over WHERE people work and instead focus on HOW they work.

1 in 3 employers expect higher employee turnover by 2024

An important worry has begun to loom large over companies nationwide as 2024 approaches. One in three recruiting managers predicts a rise in employee turnover in their companies, according to a startling report by Express Employment Professionals and The Harris Poll. This number is a prediction of the financial hardship and increased workload that businesses may experience in the near future for the remaining employees.

How to Control Development Costs: Strategies for Cost Management in 2024

Mobile applications are becoming an essential tool for companies and entrepreneurs. They may create new income streams, improve consumer engagement, and streamline processes. But knowing the costs involved in mobile app development before jumping in headlong is essential to the success of a project. This article examines the variables that affect how much does an app costs and provides advice on how to control them.

What is an Independent Contractor Agreement? [Sample Template]

Businesses thrive and succeed because they know how to utilize collaboration. There are situations where a project or a task requires a specialized skill or expertise beyond the in-house team. This is where independent contractors come in very helpful. To ensure a smooth and fruitful working relationship with this third-party provider, a well-drafted contractor agreement is crucial. This guide dives into the essential aspects of contractor agreements, exploring their benefits and components.

Embracing Change: Fusing AI and Workflow Automation

Knowledge workers, hired for their creativity and high level critical thinking, currently find themselves losing time to routine tasks. With 41% of their day devoted to these activities, the global workforce is in dire need of a solution that frees knowledge workers from mundane, time-consuming tasks. This is where artificial intelligence (AI) and workflow automation shine.

Smart Productivity Tracking Strategies to Supercharge Your Business

Maximizing productivity is no longer a suggestion – it’s a must. But traditional methods like manual timesheets and guesswork often fall short. This is where smart productivity tracking comes in. This comprehensive guide equips you with the strategies and tools to implement a productivity tracking system that empowers your managers, teams, and ultimately, your entire business.