Selecting the right customer support solution can feel like a daunting task, especially with so many options available in the market. However, it's a crucial decision that can significantly impact the success of your customer service department and, consequently, your business at large. Here are some tips from our TeamSupport experts on how to choose the solution that fulfills your requirements without breaking the bank.

Healthy teams enjoy benefits that go far beyond the company’s bottom line.

As AI continues to make waves across industries, IT leaders must ensure that the vendors they choose to do business with have a responsible, ethical AI approach.

Staying ahead, regardless of the industry, has become largely about an organization’s strategic approach to productivity, and Software as a Service (SaaS) solutions play a large role in executing that strategy. As you navigate through the ever-evolving tech landscape, understanding the role of SaaS in boosting productivity becomes existential for businesses. SaaS, a cloud-based software distribution model, has become synonymous with efficiency, agility, and cost-effectiveness.

Innovation is the cornerstone of corporate resilience and growth. It fuels the development of new products, services, and business models, enabling companies to stay competitive and relevant in a constantly changing world. Embracing innovation not only drives economic success but also fosters a culture of creativity and continuous improvement. It’s the companies that harness the power of innovation who often lead their industries, setting new standards and charting the course for the future.

Are you feeling pulled in a million directions? Organizing day-to-day life is an absolute agony when you need to play many roles in your personal and professional space 24/7. Thanks to the task management tools for managing and automating our order of the day. In search of a task management app, you may hear about Todoist or a user of it as it is already beating the task management market. But there may be a better suit for your needs.

Regular performance reviews are a staple of any successful company. They identify employees’ needs, help managers provide better support, and indicate what works and doesn’t work within your business. They can also help managers understand performance gaps, uncover roadblocks, streamline processes, identify training needs, and even get a picture of what new hires they need to make. In short, performance reviews are critical to give leaders visibility of where their operations are at.

Discover the Ivy Lee Method, a proven strategy dating back to 1918. Simplify your workload, strive for simplicity, and elevate your productivity.

Daily work, or to say the same work brings boredom. We all face it, but losing to it is not the right thing to do. But what’s the solution? How to be self motivated and how to build a team of motivated people? Have you ever felt the rush of motivation after watching a motivational video or being with a successful person? That feeling makes you work hard, at least for the next few days, and that needs to be done continuously for your teams.

As most digital marketers know, Google Search Console contains an abundance of information and data relating to how Google sees and ranks your web properties. But for all the insights it can deliver if you take the time to dig around, it takes a lot of mental bandwidth to keep on top of all the relevant information in there. If you happen to be restructuring your website, producing content at a high rate, or juggling multiple web properties, the information overload compounds. So - what to do?