A recent survey conducted by software company Checkr indicates an unexpected development in the remote work debate: 68% of managers, including CEOs, middle managers, and business owners, favor remote work, compared to just 48% of workers. In spite of this, many businesses continue to enforce return-to-office (RTO) policies.

Mobile apps have become indispensable for almost any job. One way or another, employees use them to access their work platforms from anywhere at any time. And that’s the kind of flexibility we aimed to improve with the new InvGate Service Desk mobile app. If your organization offers multi-site support across diverse locations or provides remote IT support, having a mobile help desk is absolutely indispensable for agents to provide consistent help despite the device where they choose to do so.

Businesses are continually seeking innovative ways to enhance efficiency and improve the overall customer experience. One such transformative tool that has gained prominence is automation. In this blog, we will delve into the intricacies of automation, exploring its benefits, applications, and the core components that drive effective customer service automation.

An onboarding process is a structured approach to welcome new hires and set them up for success. When done right, onboarding helps new employees learn quickly, grow in their roles, and understand why their work matters. Learn about the benefits of great onboarding and how to achieve them, plus create your own onboarding process with four simple steps.

In the dynamic world of legal practice, efficient time management is not just a prerequisite; it’s the foundation upon which success is built. Attorneys navigate the delicate balance of providing exceptional legal services while ensuring they are duly compensated for their time. The age-old debate between block billing and Flowace time tracking software has persisted, but a paradigm shift is underway.

Strike a harmonious work-life balance with the 168 Hours Technique. Embrace tools like digital planners and Insightful's employee time tracking software. Navigate challenges, boost coordination, and gain real-time insights. Make every hour count!

Just like in every recipe, there is the key ingredient and without that key ingredient, the recipe can never be at its full potential. Team Cohesion is one of the most important ingredients you need for making a recipe for a very high-performing, efficient, and hard-working team in the office. Today Team Cohesion is not just a nice-to-have feature it’s a must-have feature team Cohesion is not just the sunroof in your car it’s like the engine of the car, it can’t move without one.

There was a time when people used to manually convert images into text for editing, sharing, or printing. It was a time-consuming and tiring task that left the extracted text with human errors, thus requiring editing, which again takes time. With the invention of OCR (Optical Character Recognition) technology, this tiring task has become the simplest and easiest.